Team Member

Team Member • Preparing and serving products, making coffee and other drinks • Working as part of our customer-facing team • Clean the café areas, inside and outside and ensure they are always safe and hygienic. • Check that all café facilities, equipment or furnishings are in good order and to report any damage. • Welcome anyone who enters the building when you are on shift and when the front desk is not manned, advising them as necessary. • Respond promptly and professionally to any customer feedback, comments or complaints. • Maintain a clean, safe, and welcoming environment. • Greeting customers as they enter • Providing customers with drink menus and answering their questions regarding ingredients • Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) • Prepare beverages following recipes • Keep the kitchen/Bar area clean • Maintain stock of clean mugs and plates • Check if brewing equipment operates properly and report any maintenance needs • Comply with health and safety regulations • Communicate customer feedback to managers and recommend new menu items • Update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.