Team Leader (Travel Domain)

Job Title: Team Leader/ Manager – Holiday Packages

Experience: 3-6 years

Location: Sector 51, Gurugram

Industry: Travel and Tourism

Budget up to 6 LPA

Apply: Share resume over hr.s.verma@travelempires.com

Preference: Immediate Joiners| 7 Days or Serving Notice Period|

Job Summary: We are looking for a dynamic and experienced Team Leader – Holiday Packages to lead our holiday sales and operations team. This role requires a comprehensive understanding of both domestic and international holiday packages, strong leadership skills, and the ability to drive high-performance sales teams. The successful candidate will play a pivotal role in ensuring an exceptional customer experience, growing revenue, and maintaining a high standard of service excellence.

Key Responsibilities:

-Lead and manage a team of holiday package consultants (domestic & international).

-Monitor daily sales activities and ensure targets are met.

-Train, motivate, and coach team members on product knowledge and upselling.

-Handle high-value clients and complex holiday bookings.

-Ensure high-quality customer service and resolve complaints promptly.

-Coordinate with suppliers, hotels, and DMCs for package fulfilment.

-Oversee accurate costing, itinerary planning, and documentation.

-Submit performance reports and suggest process improvements.

Key Requirements:

-3- 6 years of experience in domestic & international holiday packages.

-Strong leadership and team management skills.

-Expertise in customer service, sales, and holiday package planning.

-Excellent communication and interpersonal skills.

-Ability to reliably commute to or relocate to Gurgaon, Haryana.