Team Leader Trainer

Role Overview: As a Team Leader Trainer at Fusion CX in Kolkata, you will play a crucial role in mentoring and improving the skills of team members. Your responsibilities will include serving as an expert in your field, implementing best practices, leading specialized workgroups, executing policies and strategies, and demonstrating top-tier management skills. Your background in BPO and experience in the E-commerce industry will be instrumental in making a significant impact in the dynamic work environment at Fusion CX. Key Responsibilities: - Mentor and improve the skills of team members - Serve as an expert in your field - Implement best practices - Lead specialized workgroups - Execute policies and strategies - Demonstrate top-tier management skills - Work flexibly under challenging conditions - Take initiatives for process development - Adhere to directives from higher management Qualifications Required: - Hold a graduate degree in any discipline - Possess a minimum of two years of experience - Have on-paper team-leading experience - Immediate availability to join Additional Details: Your dedication to excellence and innovation will be fostered in our supportive and dynamic environment in Kolkata. Joining Fusion CX will provide you with the opportunity to shape processes, lead a talented team, and grow professionally in a company that values expertise, flexibility, and leadership. If you are seeking a highly rewarding job in Kolkata with a global CX company, apply now and embark on a fulfilling career journey with us.,