Team Leader Trainer

Role Overview: As a Team Leader Trainer at Fusion CX in Kolkata, you will play a pivotal role in mentoring and enhancing the skills of team members. Your expertise in the BPO industry and experience in E-commerce will be crucial for making a significant impact in the dynamic work environment. You will be responsible for implementing best practices, leading workgroups, executing policies, and showcasing top-tier management skills. Key Responsibilities: - Serve as an expert in your field and mentor team members - Implement best practices and strategies to enhance team performance - Lead specialized workgroups to achieve organizational goals - Execute policies and demonstrate top-tier management skills - Work flexibly under challenging conditions and take initiatives for process development - Adhere to directives from higher management and ensure team success Qualifications Required: - Hold a graduate degree in any discipline - Possess a minimum of two years of experience in the industry - Have on-paper team-leading experience - Immediate availability to join the team Joining Fusion CX will offer you the opportunity to shape processes, lead a talented team, and grow professionally in a supportive and dynamic environment in Kolkata. If you are looking for a highly rewarding job with a global CX company, apply now and begin a fulfilling career journey with us.,