Team Leader Operations

2 - 3 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hi,We are looking for Team Leader!!Desired Candidate Profile!Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre.Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat.Should have knowledge of Lean six sigma green belt certification content.

Minimum 1.5 Years Experience As Team Lead (On Papers)

Should have managed Team and worked towards bottom quartile.Joining Date : Immediate joiner 30 Days.Must be a graduateWhatsApp me your CV HR at 9322083802This job is provided by Shine.com

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