Team Leader

Cutie Pie Cake Shop is seeking a dynamic and responsible Team Leader to join our retail team. The ideal candidate should have previous experience in retail sales and the ability to lead a small team effectively.

Key Responsibilities:

Supervise daily operations of the store to ensure smooth functioning

Lead and motivate the sales team to achieve daily and monthly sales targets

Ensure excellent customer service and handle customer queries/complaints professionally

Manage stock levels and ensure the display is always attractive and well-maintained

Coordinate with production and delivery teams for order accuracy and timely execution

Prepare daily sales reports and assist with billing and POS operations

Maintain cleanliness and hygiene standards at the store

Follow store policies and ensure compliance with safety regulations

Requirements:

Minimum 1 year of experience in a recognized retail sales brand

Strong leadership and communication skills

Customer-oriented mindset with a focus on quality service

Willing to work flexible shifts, including weekends and holidays

Basic knowledge of using POS and handling billing

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹16,500.00 per month

Benefits:

• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Commission pay
• Yearly bonus

Work Location: In person