Team Leader - Customer Support

Job Description

Job description Job Responsibilities and Duties Providing splendid customer services to customers in a friendly and courteous manner at all times. Having sufficient knowledge about the products and services and respond to all inquiries accordingly. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. Ensuring that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. Suggesting effective ways through which the Client can promote its products and services and increase customer satisfaction. Ensuring that customers’ confidential information is properly protected and only used for official purposes. Experience Customer care Executive with Min 1 year experience. Good Communication skills. Graduate/ Under Graduate. Decent Computer Knowledge required. Job Type: Full-time Job Type: Full-time Salary: ₹10,000.00 - ₹15,000.00 per month COVID-19 considerations: All Employees are required to wear a mask, Common Surface are Sanitize Regularly, Vaccination Complete. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Morning shift Ability to commute/relocate: 68 & 73, Hazaratganj, Lucknow , Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 4 years (Preferred) Customer service: 4 years (Required) Language: Hindi (Preferred) English (Required)