Posted:11 hours ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Lead and manage a team of Academic Counsellors to achieve enrollment and performance targets.
  • Monitor daily activities, provide guidance, and motivate the team to improve productivity.
  • Train, mentor, and support counsellors in handling student queries and course guidance.
  • Track performance metrics and prepare regular reports for management.
  • Collaborate with the sales and academic teams to ensure smooth operations.
  • Handle escalated student queries and provide effective solutions.
  • Contribute to process improvement to enhance counselling efficiency and student satisfaction.

Requirements:

  • Qualification: Graduation
  • Minimum 2 years of experience in the education / EdTech sector.
  • Prior experience in leading or mentoring a counselling/admissions team preferred.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to motivate and manage a team effectively.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Bachelor's (Preferred)

Experience:

  • team leader: 2 years (Required)

Location:

  • Palakkad, Kerala (Required)

Work Location: In person

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