Team Lead

Writer Corporation

1 - 3 years

1 - 3 Lacs

hyderabad telangana india

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

bpo voice ms office applications team managment voice process

Work Mode

On-site

Job Type

Full Time

Job Description

Voice-Customer Support Experience mandatory

Roles and Responsibilities

Manage a team of BPO voice process professionals to achieve targets and goals.
Oversee daily operations, ensuring efficient use of resources and meeting customer expectations.
Develop and implement strategies to improve productivity, quality, and employee engagement.
Collaborate with other teams to resolve issues and drive business growth.
Ensure compliance with company policies, procedures, and regulatory requirements.

Desired Candidate Profile

1-3 years of experience in BPO Voice Process or related field.
Strong leadership skills with ability to manage a team effectively.
Excellent communication skills for effective collaboration with customers, colleagues, and management.
Ability to analyze data to identify trends and areas for improvement.
Proficiency in MS Office applications (Word, Excel).

More Jobs at Writer Corporation

Human Resource Executive

Navi Mumbai, Hyderabad

4 - 6 yrs

INR 4 - 6 Lacs

HR Recruiter - Chennai

Chennai

1 - 2 yrs

INR 3 - 4 Lacs

Urgent Hiring || Customer Support Executive || Telecalling

Hyderabad

Experience: Not specified

INR 1 - 3 Lacs

Travel Desk Executive

Mumbai Suburban

3 - 6 yrs

INR 0 - 1 Lacs

Team Lead - BPO

Chennai

1 - 4 yrs

INR 2 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.