Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in thane
>
Incred
>
Team Lead - Tele Collections

Team Lead - Tele Collections

2 - 4 years

|

3 - 4 Lacs

Posted:3 weeks ago| Platform:

Apply

Skills Required

collections process tele collection payment collection debt collection debt recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description: Team Lead - TeleCollections

Key Responsibilities

Monitor daily call flow and service levels, track team productivity and ensure adherence to all company processes and guidelines.
Track and analyze individual and team performance on a daily, weekly, and monthly basis.
Monitor callers and prepare detailed reports.
Conduct regular product briefings and provide comprehensive training to new and existing team members to ensure process and product knowledge is up to date.
Act as the primary point of contact for escalated customer calls to ensure timely and effective problem resolution.

Qualifications & Skills

Bachelors degree in business, Finance, or a related field.
Minimum of 2-5 years of experience in a team leader role, preferably in a collection or call center environment.
Proven ability to lead, inspire, and develop a team in a target-driven environment.

Location: Thane, Maharashtra

Job Type: Full-time (Third-Party Payroll)

More Jobs at Incred

Lead - Frontend Web Developer (Immediate Joiners)

Pune

INR 9 - 19 Lacs

Senior Devops Engineer

Pune

INR 8 - 15 Lacs

Back End Developer

Pune

INR 5 - 15 Lacs

Sales Manager - LAP

Anakapalle, Visakhapatnam

INR 1 - 4 Lacs

Senior Infosec Engineer

Pune

INR 15 - 25 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Financial Technology (FinTech)

San Francisco

RecommendedJobs for You

Team Lead - Tele Collections

thane

Marketing Executive

balanagar, hyderabad

Senior Programme Leader Animal Health & Welfare (Splahw)

noida

Business Process Executive

hyderabad

Chinese Language Translator & Communication Executive

HI Tech Information And Marketing

kolkata

Urgent hiring For Material Planning (Heavy engineering)- Bangalore

bengaluru

Walkin- Pharmacist- Indira IVF, Rajaji Nagar

Indira Ivf Hospital

bengaluru

Pre Conceptional & pre Natal Diagnostic technique (Pcpndt ) Executive

Indira Ivf Hospital

vadodara

Project Engineer

Ipac Automation

pune

Hiring For IDFC Bank Voice Process || Fresher || HSC Pass || Apply Now

mumbai, thane, navi mumbai