Posted:1 month ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

JOB DESCRIPTION: Experience diagnosing and troubleshooting basic hardware and software issues ondesktops, laptops, mobile, audio-visual and tablets. Experience with remotedesktopapplications and remote troubleshooting techniques. Experience in managing and supervising a team in the delivery of high quality work outputs and team performance. Experience in addressing complex issues and demonstrated problem management. DesktopSupportup to Client Level including Hardware, Software and Networking Problems Troubleshootingdesktop/ laptop OS issues. Hardware knowledge on servers/switches/storage devices. Installation and configuration of operating Systems such as Windows 7 & Windows 10. Configuration & Troubleshooting of Outlook Issues. Installation & troubleshooting of Local and NetworkPrinters. Troubleshooting network connectivity in a LAN/WAN environment Knowledge on VPN configuration and troubleshooting. Knowledge on vendor management and asset management.

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