Team Lead- Recruitment & HR Operations (Australia Shift)

Team Lead- Recruitment & HR Operations (Australia Shift)

• Assist with leading, supervise and motivate team to achieve targets and goals.
• Assist with assigning workload, managing workloads, setting performance targets, monitor progress to ensure quality and productivity of team
• Assist with training, coaching, performance management and 121s and team meetings
• Assist in improving processes and procedures
• Communicate any challenges or concerns to AU leadership
• Assist with addressing and resolving conflicts, issues or concerns from team and leadership
• Make informed decision and provide guidance to team members in problem solving situations
• Prepare and submit regular reports on team performance, project status, and any operational issues to upper management.
• Analyze data and provide insights for improving team efficiency and productivity.

Communication | Collaboration

• Collaborate with the Adecco Australia consultants to deliver a seamless end-to-end experience for our candidates across Australia

• Effectively communicate/ escalate relevant items to Adecco AU Leadership •Ensure that our associates receive quality care at all times and optimize their experience

Screening | Sourcing

• Use various sourcing avenues to fill job orders coming from Australia
• Call and screen candidates You will be the first point of contact along our recruitment journey. Make an impactful first-impression for you and our brand by delivering a professional and high-quality customer service
• Proactively build and maintain a robust pipeline of work ready candidates
• Maintain regular contact with active candidates seeking roles
• Keep up to date with the Australian labour market trends and industry roles

HR Operations

• Support end-to-end HR operational activities including onboarding, documentation, employee record management, and HR compliance.
• Oversee end-to-end timekeeping management including attendance monitoring, shift adherence etc

Compliance | Admin

• Conduct candidate compliance checks (Ensure all candidates are 100% compliant before being placed)
• Conduct candidate follow-up calls to provide candidate assistance and ensure compliance steps are completed in a timely manner
• Assist the Adecco team with administrative tasks as directed and required
• Manage inboxes and call lines as required
• Conduct data entry; Maintain data integrity and accuracy in all required systems and trackers
• Complete all reporting and documentation requirements in an accurate and timely manner
• Understand and adhere to all applicable rules, regulations and legislation at all times
• Ensure that all activities in relation to the candidate process meet Adecco’s compliance standards as per compliancy requirements for associates, clients and in general

Performance

• Adherence to individual and team KPIs set by the manager
• Achieve activity standards on a daily/weekly/monthly basis as required and directed
• 100% compliance with all The Adecco Group Policies and Procedures, Legislation and WH&S requirements
• Ensure 100% completion of local and global Mandatory Training
• 100% compliance with Adecco policy and procedures