Team Lead - People Services

Mindsprint

7 - 11 years

9 - 15 Lacs

chennai

Posted:-1 days ago| Platform:

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Skills Required

payroll sap compensation successfactors compensation and benefits payroll processing sap success factor

Work Mode

Hybrid

Job Type

Full Time

Job Description

This position is responsible for delivery of HR Services for customers in Singapore & Global Expats in areas of HR Administration, Payroll & Benefits, Global Incentive Scheme, and MIS impacting the onboarding to exit” lifecycle of an Employee.

Manage employee and senior management queries in areas of compensation, HR policies and procedures
Manage HR and Payroll vendor relationships and ensure timeliness and quality of services provided by vendors
Manage the team:
Build, train, and manage a high performing team
Ensure engagement within the team and well-being of the team members
Service delivery
monitor the adherence to SLA’s and metrics
ensure service quality standards are met and defect rates minimized
Define and establish SOP/DTP and metrics for processes
Drive projects to modify/improve existing processes
Close collaboration with HR teams globally, and IT, Finance, Admin and others to manage dependencies in executing critical processes

Profile Description:

Should have 7-11 years of experience in HR operations role in a mid to large sized operations
Experience and familiarity with working with industry-standard HR systems – preferably SAP and SuccessFactors
Well-versed with Microsoft Office Suite, particularly possessing advanced knowledge of spreadsheets and formulae using Excel
Should have good analytical skills
Good communication, interpretation, and comprehension skills
Able to influence both external and internal stakeholders
Able to deal comfortably with the uncertainty of change
Some of this will be in the nature of specific time bound projects and therefore the incumbent should be comfortable in a role with multiple priorities.

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