Team Lead operations || BPO || Mohali

4 - 7 years

4 - 5 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Improve the retention of employees
  • Managing to achieve process KPI & SLA
  • Key Deliverables

  • Client SLA achievement
  • Improve CSAT
  • Low attrition & High Productivity
  • Attendance compliance
  • Client satisfaction

Preferred candidate profile

Must have 2yr of experience as TL on paper in BPO Sector overall 4 yr

Must be Graduate.

Location

Salary:- Upto 5 LPA

Immediate Joiner preffered.

Interested candidate can share their cv over kavita.mehra@digitide.com

Thanks

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