Team Lead

Role & responsibilities

• Drive daily and monthly sales targets through effective team leadership
• Manage floor operations, team rosters, attendance, and discipline
• Coach and mentor telesales executives to improve performance and call quality
• Conduct daily huddles, training sessions, and re-training when required
• Monitor sales metrics, revenue numbers, and team performance reports
• Allocate calling data strategically to maximize conversions
• Handle objection management and ensure high-quality customer interactions
• Participate in hiring, screening, and performance reviews of team members
• Track competitor activities and market trends
  

Preferred candidate profile

• Minimum

  1 year experience as Team Leader in B2C Tele sales (mandatory)

• Total experience should not exceed

  6 years

• Team size should be

  10 +(12- 15 is good)

• Strong people management and floor handling skills
• Excellent objection handling and closing abilitie
• Highly target-driven with strong numerical and analytical skills
• Ability to work under pressure and motivate teams
• Fluency in

  local language

  of the respective location (mandatory)
• Immediate joiners preferred

• 2-4 years in Tele calling or Tele Sales , 1 year as Team Lead on Paper