Team Lead

Key Responsibilities:

• Qualifications Experience
• Graduate with 5 8 years of experience in Supply Chain Operations
• Prior experience in the BPO industry is preferred exposure to the petrochemical domain is a plus
• Key Skills Expertise
• Strong communication skills with the ability to collaborate effectively across teams and with clients
• Expertise in Quote and Order Management processes
• Solid understanding of SLA metrics and performance standards
• Ability to manage client escalations and implement effective mitigation strategies
• Familiarity with Inventory Management customer inquiries and dispute resolution is advantageous
• Advanced proficiency in SAP
• Skilled in Microsoft Office tools Excel Word PowerPoint Outlook
• Work Environment
• Willingness to work in rotational shifts APAC EMEA US
• Must be available to work on site on all working days

Preferred Skills: