Team Lead, Data Operations

You will play a crucial role as the Data Operations Team Lead at Consilio, ensuring timely and efficient delivery of data processing and hosting services to clients. Your deep understanding of eDiscovery domain and Consilio Data Operations processes will be key in this position. **Key Responsibilities:** - Ensure timely progress of Operations delivery activity for eDiscovery projects - Resolve technical issues by escalating to IT support teams - Collaborate with project managers on project schedules and delivery estimates - Prioritize tasks and ensure coverage from team members - Manage a team of 6-9 associates - Report project status and create necessary templates - Provide queue movement and issues status updates to Data Ops leadership and worldwide counterparts - Delegate tasks, train juniors, and provide opportunities for mini projects - Support Project Management organization with responsiveness to E-discovery requests and process adherence - Prepare high impact incident reports - Act on measurement metrics like utilization, quality, and productivity - Collaborate with IT and product management for testing new application upgrades - Enhance training modules for changing skills matrix - Conduct and participate in knowledge sharing sessions **Qualifications:** - Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science) - MBA qualification preferred - 6-9 years of related E-Discovery or strong database/scripting experience - Experience working under tight deadlines and unstructured situations - People/Team management experience - Excellent verbal and written communication skills - Strong analytical and problem-solving skills - Strong working knowledge of basic PC functions and Windows environment - Expert to Master level certifications on E-discovery standard products - Intermediate to advanced knowledge of several ESI data processing platforms - Intermediate to advanced knowledge of several ESI data hosting platforms - Knowledge of general database, networking, and file-systems concepts **Work Timing:** Rotating Shifts: 6 AM - 3 PM, 2 PM - 11 PM (timings may vary depending on business requirement) **Benefits:** - Competitive salary - Health, dental, and vision insurance - Retirement savings plan - Professional development opportunities - Collaborative and supportive work environment At Consilio, you will be part of a collaborative and innovative work environment with opportunities for professional growth and development. You will enjoy a competitive salary and benefits package while contributing to shaping the future of software development processes.,