6.0 - 10.0 years

0 Lacs

haryana

On-site

As the Data Operations Team Lead at Consilio, you play a crucial role in ensuring the timely and efficient delivery of data processing and hosting services to our clients. Your responsibilities include overseeing day-to-day work order handling, managing a team of 6-9 associates, and serving as an escalation point for technical issues. With your deep understanding of the eDiscovery domain and Consilio Data Operations processes, you guide seniors and consultants, provide timely feedback, and prioritize tasks for assigned projects. You will collaborate closely with project managers on eDiscovery project schedules, interact with IT support teams to resolve technical issues, and report project status updates to Data Ops leadership. Your role also involves creating templates as required, delegating tasks to juniors, and ensuring queue movement and issues status updates are provided to worldwide counterparts. Additionally, you will be responsible for preparing high-impact incident reports, collaborating with IT and product management on new application upgrades, enhancing training modules, and building new sub-teams on new processes. To qualify for this role, you should ideally possess a four-year college degree, preferably in a technical discipline, along with an MBA qualification. You should have 6-9 years of related E-Discovery or strong database/scripting experience, as well as experience in working under tight deadlines and unstructured situations. Strong leadership and team management skills are essential, along with excellent verbal and written communication abilities, strong analytical and problem-solving skills, and proficiency in basic PC functions and the Windows environment. Moreover, you should have expertise in E-discovery standard products, ESI data processing platforms (such as Nuix, Venio, Reveal, etc.), ESI data hosting platforms (such as Concordance, Relativity, Introspect, etc.), and leading Text Editing tools. You will be expected to participate in regular policy and procedure review meetings, conduct knowledge sharing sessions, and contribute to the professional growth and development of the team. Join us at Consilio to be part of a collaborative and innovative work environment where you can contribute to shaping the future of our software development processes. We offer competitive salary, health, dental, and vision insurance, retirement savings plan, and professional development opportunities. Embrace our True North Values of Excellence, Passion, Collaboration, Agility, People, and Vision as we strive to make every client our advocate and win together through teamwork and communication.,

Posted 1 day ago

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