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Globallogic
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Team Lead - Content Moderation/Content writing

Job Expired: This job listing has expired.

Team Lead - Content Moderation/Content writing

Globallogic

6 - 11 years

4 - 7 Lacs

Hyderabad

Posted:3 months ago| Platform:

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Skills Required

Content Creation Team Handling Content Writing Content Management Content Editing Proof Reading

Work Mode

Work from Office

Job Type

Full Time

Job Description

GlobalLogic is looking for Team Lead. Proficient Talent for one of their premium Silicon Valley Clients. Grab the opportunity and be part of its fantastic journey.

What's in for you:

Competitive CTC
Two Way Transport
Food from Office

Designation: Team Lead (Non Voice)

Experience Range:

Work Location:

Employment Type & Shifts:

We are looking for:

Postgraduate in English with 6+ years of experience, including 3+ years of managing and leading teams.
Proven experience in leading teams that assess AI responses for accuracy, relevance, clarity, and safety.
Proficient in MS Office/Google Office (Word, Excel, PowerPoint) and strong data analysis capabilities.
Ability to define, understand, and implement operational metrics and controls, while prioritizing stakeholder needs.
Excellent written/verbal communication, strong interpersonal skills, and a quick learner with minimal supervision.
Exposure to GenAI, prompt engineering, and AI models, with a startup mindset and team-oriented approach.

What you will do:

Lead and manage multiple operations teams (approx. 50 headcount), handling governance, mentoring, performance management, and regular 1:1s.
Build and maintain relationships with Program leads, Product, and Engineering teams, ensuring alignment on objectives and needs.
Conduct root cause analysis (RCAs) to identify process or team gaps, perform basic data analysis (pivot tables, charts), and interpret insights to address issues in productivity and quality.
Work with analysts and program managers to analyze data, identify patterns, and drive initiatives to improve operations, quality, and efficiency.
Identify and implement process improvements and automation to optimize operations, maintain high program health, and meet team productivity, quality, and SLA targets.
Ensure accurate data reporting, actively participate in meetings, lead discussions, and promptly take action on action points to ensure timely project delivery.

We Offer:

Interesting and challenging work in a large and dynamically developing company
Exciting projects involving newest technologies
Professional development opportunities
Excellent compensation and benefits package, performance bonus program
Modern and comfortable office facilities

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