Team Lead - BPS

Hexaware Technologies

2 - 5 years

0 Lacs

Mumbai Pune Chennai

Posted:13 hours ago| Platform:

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Skills Required

bps project management software services customer management communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Active Listening; Communication Skills; Customer Management; Multitask Handling; Process knowledge; Teamwork

Roles and Responsibility

Manage and lead a team of professionals in providing software services.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to achieve business objectives.
Provide guidance and support to team members to ensure successful project delivery.
Analyze and resolve complex technical issues using problem-solving skills.
Ensure high-quality deliverables by setting clear expectations and standards.

Job Requirements

Strong knowledge of software development life cycles and methodologies.
Excellent communication, interpersonal, and teamwork skills.
Ability to multitask and prioritize tasks effectively.
Strong analytical and problem-solving skills with attention to detail.
Experience in leading teams and managing projects from initiation to delivery.
Strong understanding of customer needs and the ability to provide exceptional service.

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