The opportunity
This role is responsible for multi country Corporate/ Statutory reporting process including Financial Statement Close process.
Your key responsibilities
- Experience in Order to cash process.
- Access new customer credit/Extend Customer Credit/Monitor Existing Customer Credit/Manage Credit Holds
- New Customer Setup/Creation/Process Change Request/Modification
- Run duplicate check to prevent duplicate customer master entries.
- Customer Payments - Download bank statement/Apply cash remittances and credit adjustments/Follow up on missing inputs/supporting required.
- Processing cash, check and general adjustments resulting from completion of reconciliation.
- Reconciling receipts as recorded in the general ledger system with the available reports.
- Posting customer payments by recording cash, checks, and credit card transactions.
- Following the cash application process and procedures to accurately apply payments to customer accounts in a timely manner
- Analyze customer account balances/define collection strategies/following customer for overdue invoices.
- Sending dunning letters to customers, updating receivables by totaling unpaid invoices.
- Research dispute/deductions/Process dispute deduction adjustments
- Researching and applying unallocated cash
- Processing refund requests and resolving returned check items.
- Verifying validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and customers
- Maintaining an accurate aging report
- Getting information from the customer regarding the end customer dispute
Skills and attributes for success
- Client email handling experience
- Well-organized and proactive
- Ability to communicate effectively, both verbally and orally
- Good attention to detail
- Ability to work independently.
- Maintains healthy vendor relationships.
- Tracking budget expenses
- Microsoft Office suite Proficiency
- Data entry skills
- General math skills
- Preference will be given to candidates with experience in ERPs such as SAP, Oracle, PeopleSoft.
To qualify for the role you must have
- B.Com/M.Com/CA inter/pursuing ACCA with overall 2 - 4 Yrs of experience
Ideally, you ll also have
- 1-4 years of experience in account receivable processes like managing customer master data management, cash application, order and credit management, billing and collections. BPO experience would be added advantage.