Talent Acquisition Specialist

Job Description

Location: Chennai Experience: 2-3 Years Department: People Team About CustomerLabs We aren t a battalion of Avengers. We re a compact, purpose-driven crew on a mission to help SMB marketers thrive with zero tech barriers. What started as a fix for our own marketing challenges grew into CustomerLabs CDP a platform that now powers 150+ businesses globally. We keep things simple: freedom to experiment, fail fast, and grow faster. No hierarchies, no micromanagement. Just real impact, real ownership, and a team that backs each other - all while jamming ideas with zero hesitation. About the Role We re looking for a Talent Acquisition Specialist to join our growing team and build the talent engine that powers CustomerLabs. If youre someone who enjoys scouting the right fits, building meaningful candidate experiences, and taking full ownership of the hiring funnel this role is for you. You ll work directly with hiring managers and leadership, shaping recruitment strategies and bringing in the right people to match our culture, curiosity, and pace. What You ll Do Own the end-to-end recruitment cycle for both tech and non-tech roles (from sourcing to onboarding). Collaborate closely with hiring managers to understand role requirements and design JDs that actually work. Identify and engage with top talent across platforms like LinkedIn, Naukri, etc. Build and maintain strong pipelines for current and future hiring needs. Drive employer branding initiatives to make CustomerLabs a preferred startup to work with. Maintain accurate data in our ATS and generate reports for tracking hiring metrics. Create smooth, memorable candidate experiences and communicate proactively at every step. Support onboarding and help new hires integrate into the team seamlessly. What You Bring 2-3 years of hands-on experience in Talent Acquisition (start-up hiring experience is a plus). Experience handling both technical and non-technical hiring. Familiarity with sourcing tools, job boards, and ATS platforms. Strong interpersonal and communication skills,you know how to read people and build relationships. You re fast, responsive, organized, and just can t stand clutter. Ability to thrive in a high-growth, fast-moving, slightly chaotic, fun-loving environment. Bonus Points If You Have Experience in employer branding or content creation for hiring campaigns. Knowledge of recruitment marketing strategies. Worked in early-stage startups or built hiring processes from scratch. A sense of humor (essential to survive Fun Fridays . Why Join Us A flat, open culture that values ownership and trust. Flexible working hours + hybrid work setup. Endless learning across departments-no silos, no limits. Weekly knowledge-sharing, regular team catch-ups, and occasional food-fueled game nights. A team that celebrates small wins, big milestones, and your quirks too. Our Culture Vibe At CustomerLabs, we don t just fill roles. We build tribes. We value traits over titles, attitude over experience, and collaboration over silos. So even if you tick 70% of the boxes, but believe you can bring 100% value- we want to hear from you . Come be a part of our #AverageKootam, and help us build something extraordinary together