Jobs
Interviews

Customerlabs

Après avoir accompagné pendant près de 20 ans de nombreux retailers, nous avons constaté que la relation client avait changé avec l’arrivée des pure-players et l’émergence des réseaux sociaux. De nouveaux usages comme les avis clients sont devenus très impactant pour l’image d’une marque. Il est désormais indispensable d’être informé de tous les avis qui circulent on line en temps réel afin de réagir au plus vite et limiter au minimum la perte de ses clients tout en transformant le plus grand nombre en ambassadeurs. Pour ce faire, nous avons développé une plateforme qui permet de : • Collecter et centraliser les retours clients en temps réel, • Inviter vos clients à déposer leur avis en ligne sur vos propres canaux, • Vous doter de la capacité à répondre rapidement à tous les retours de vos clients ceux qui sont négatifs comme ceux qui sont positifs pour augmenter rapidement la recommandation client. Cette même plateforme unique vous permettra de répondre très rapidement à tous les avis collectés au travers d’un outil simple et facile d’utilisation, mais également d’en superviser l’efficacité. Enfin, les moyens d’analyse et de communication d’UpMyShop ! contribueront à augmenter votre note de satisfaction.

15 Job openings at Customerlabs
Senior Content Writer Chennai 3 - 8 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

About The Company We at Mass Campaigns execute Marketing ad campaigns across different domains as per client requirement. We set up and manage Google Ads, Facebook, Instagram, LinkedIn, Twitter, Quora, Bing, Taboola, Outbrain, Hotstar. All campaigns are strategized, planned and executed by experienced professionals in order to meet clients satisfaction. Responsibilities: Create new Content (Blogs, Newsletters, E Books, White Papers, Ad copy etc.) to assist Marketing and Sales Campaigns Work Closely with Marketing Team members & Design Team Optimize Content Using SEO best practices Create Engaging Content and meet deadlines Create content for paid campaigns We are looking for somebody who can play with words - Wordsmiths Very high attention to detail Comfortable reducing longer worded articles to smaller ones and vice versa. Journalism/PR background/education would be a big plus Ability to work under tight timelines and word count Affinity towards marketing psychology and copywriting JOB Requirements 2+ years of Experience in relevant field Experience in handling a team Excellent verbal and written communication Skills Excellent Organization Skills and Attention to details Ability to collaborate and work with team members to meet deadlines Proficient with MS office suite and related Software Our Culture We always work together as a team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each others professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week.We encourage you to apply even if you feel you dont meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company.We strongly believe in your traits more than your skills because skills can be acquired anytime but traits are something that youre known for. If you feel you can use your traits to get the company to heights, apply right away.

Node.js Developer Chennai 2 - 7 years INR 4.0 - 7.0 Lacs P.A. Work from Office Full Time

About the company We are no giants or avengers, we re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers problems. Now, we are the official (marketing) wingmen for more than 1500 companies and we ve learned and grown together in this journey. And we made sure, this environment lets the teamwork relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About the role As a back-end developer, you ll be the brain behind crafting, developing, testing, going live and maintaining the system. You are passionate about understanding the business context for features built to drive better customer experience and adoption. Responsibilities Familiar with the software development life cycle (SDLC) from analysis to deployment. Comply with coding standards and technical design. Believes in a systematic approach to developing the system through clear documentation (flowcharts, layouts, & etc) of functionality, address every use case through creative solutions. Adapts structured coding styles for easy review, testing and maintainability of the code. Integrate the developed functionality and/or component into a fully functional system. Ensure unit and integration level verification plan are in place and adheres to great quality of code at all time. Verify user feedback in making the system more stable and easy. Preparing technical training documents for onboarding new engineers. Must-have Bachelor s degree in computer science or equivalent practical experience. 2+ years of experience as Software Engineer or Back-end Developer or in a relevant role. Understanding of OOPS concepts, Persistence, Threading. Ability to do database model and relationship well. Proficient in Node.js For Node.js candidate candidate need familiarity on Javascript programming, Event-driven, Asynchronous programming, Event loop, Modules, Non-blocking i/o. Hands-on with SQL or NoSQL database. Competent with developing web apps in popular web frameworks (Express.js, NextJs, Gin, Gorilla, mux). Knowledge in developing web API and connect with other platform with API Knowledgeable in data structures and algorithms. Ability to collaborate and work as part of a team to get the job done Effective communication. Nice-to-have Experience with open-source projects. Experience in designing interactive applications. Prior experience with AWS, Google or Openstack will be a plus. Experience working in a start-up environment. Compensation & Perks Opportunity to own a piece of the company in the form of stock options. We offer flexible working hours and a hybrid work model - which you may not find in many of the growing start-ups. Extensive learning opportunities not limited to your area of expertise. Fun-Fridays where you can get together with all of the team members to have some fun with food and games (Please don t apply if you don t enjoy this - Not kidding! :P) Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam

Sales Development Representative Chennai 1 - 2 years INR 1.0 - 4.0 Lacs P.A. Work from Office Full Time

About the company We are no giants or avengers, we re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers problems. Now, we are the official (marketing) wingmen for more than 1500 companies and we ve learned and grown together in this journey. And we made sure, this environment lets the teamwork relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About the role We re looking for an energetic sales representative to actively seek out and engage customer prospects. This position is critical to the success of our business and plays a pivotal role by advancing qualified prospects from lead status into qualified sales opportunities. You will provide appropriate solutions for every customer in order to drive revenue growth, and add new customers. Responsibilities Demo and sell products to existing and prospective customers Establish and maintain positive business and customer relationships Reach out to customer leads through phone or email as required Solve customer problems and complaints to improve customer experience Achieve sales targets and outcomes Collaborate with team members and other departments to bring the best experience for the customers. Generate reports on new sales, target achievements, issues to the management Proactively seek new business opportunities in the market through outbound channel Get feedback and improve constantly Flexible to work for UK or US business hours Must-have BS/BA degree or equivalent 1-2 years of experience as a sales development representative. Proficiency in MS Office Familiarity with CRMs practices. Excellent selling, communication and negotiation skills Prioritizing, time management and organizational skills Ability to create and deliver presentations tailored to the audiences needs Relationship management skills and openness to feedback Nice-to-have Highly motivated and target-driven with a proven track record in SaaS sales. Hands-on experience with multiple sales techniques Thorough understanding of commercial awareness and brand recognition to successfully establish rapport with prospects. Prior experience in a start-up environment. Compensation Perks Opportunity to own a piece of the company in the form of stock options. We offer flexible working hours and a hybrid work model - which you may not find in many of the growing start-ups. Extensive learning opportunities not limited to your area of expertise. Fun-Fridays where you can get together with all of the team members to have some fun with food and games (Please don t apply if you don t enjoy this - Not kidding! :P) Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam

Sales Development Representative Chennai 1 - 3 years INR 6.0 - 9.0 Lacs P.A. Work from Office Full Time

About the company We are no giants or avengers, were just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers' problems. Now, we are the official (marketing) wingmen for more than 1500 companies and weve learned and grown together in this journey. And we made sure, this environment lets the teamwork relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations . Role Overview: The Sales Development Representative (SDR) Associate with 1 to 3 years of experience plays a key role in driving the growth of the company by identifying, nurturing, and qualifying leads for SaaS products. With a deeper understanding of the sales process and the SaaS industry, this role involves taking on more complex responsibilities, including mentoring junior SDRs, optimizing lead generation strategies, and collaborating closely with sales leadership to refine the sales pipeline. Responsibilities: Scheduling 50 qualified demos per quarter Closely aiding account executive to realize revenue for the accounts added Fortnight script tweak with marketing team, insights from each call has to be maintained Insights to Sales Ops team on the quality of leads to be shared and recorded Process tweaks has to be recommended includes tool recommendations Mentoring Associate SDRs 1.Advanced Lead Generation: Research and identify high-potential leads within target industries and companies, leveraging advanced tools and methodologies. Generate qualified leads through a mix of outbound prospecting (cold calling, email campaigns, social media outreach) and inbound lead follow-up. Utilize data-driven insights to target prospects more effectively and refine outreach strategies. 2.Lead Qualification and Nurturing: Conduct in-depth discovery calls to understand the specific needs, challenges, and goals of potential customers. Qualify leads with a more nuanced understanding of the SaaS product fit and customer journey. Develop and implement nurturing strategies for longer sales cycles, ensuring that leads remain engaged until they are ready to purchase. 3.Pipeline and Relationship Management: Maintain and optimize an organized CRM system, ensuring accurate tracking of lead interactions, status updates, and follow-ups. Manage a more complex sales pipeline, prioritizing high-value opportunities and ensuring efficient handoffs to the sales team. Build and maintain strong relationships with potential customers to foster trust and long-term engagement. 4.Collaboration with Sales and Marketing: Work closely with sales leadership to align on strategic goals, messaging, and target audience. Provide feedback on lead quality and sales cycle efficiency to continuously improve the sales process. Collaborate with the marketing team to create targeted outreach campaigns, leveraging insights from previous campaigns to optimize future efforts. 5.Mentoring and Leadership: Mentor and provide guidance to junior SDRs, sharing best practices, techniques, and strategies. Assist in training new SDR team members, helping them to quickly get up to speed with company processes and tools. Take on a leadership role within the SDR team, contributing to the development of team strategies and goals. 6.Performance Analysis and Reporting: Regularly track and analyze key performance metrics, such as lead conversion rates, pipeline growth, and overall sales impact. Prepare and present reports to sales leadership, highlighting successes, challenges, and areas for improvement. Use data insights to continuously refine and improve lead generation and qualification processes. 7.Industry Expertise and Continuous Learning: Stay updated on SaaS industry trends, competitor products, and emerging technologies. Participate in advanced training programs to enhance sales skills, product knowledge, and industry expertise. Act as a subject matter expert within the SDR team, sharing knowledge and insights to drive overall team success. Required Skills: 1.Sales Expertise: Strong understanding of SaaS sales processes and best practices, with the ability to adapt strategies to different customer segments. Proven ability to engage, qualify, and nurture leads through a consultative selling approach. 2.Advanced Communication Skills: Exceptional verbal and written communication skills, with the ability to craft compelling messaging and build rapport with potential customers. Proficient in handling more complex sales conversations and overcoming objections. 3.Analytical and Strategic Thinking: Ability to analyze lead generation and sales data to identify trends, challenges, and opportunities. Strategic thinking in optimizing outreach efforts and improving lead conversion rates. 4.Project Management and Organization: Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment. Experience in managing a more complex sales pipeline with high-value opportunities. 5.Leadership and Mentorship: Demonstrated ability to mentor and lead junior team members, providing guidance and support to improve team performance. Collaborative mindset, with the ability to work effectively with cross-functional teams. Preferred Qualifications: 1.Education: Bachelor’s degree in Business, Marketing, Communications, or a related field. 2.Experience: 4 to 6 years of experience in a sales or lead generation role, with a significant portion of that experience within the SaaS industry. Proven track record of meeting or exceeding sales targets and driving revenue growth. 3.Technical Skills: Proficient in using advanced sales and marketing tools, such as LinkedIn Sales Navigator, CRM systems (e.g., Salesforce, HubSpot), and marketing automation platforms. Strong understanding of SaaS products and the ability to quickly learn new technologies. 4.Certifications: Certifications in sales methodologies (e.g., BANT, SPIN Selling, Sandler Training) are a plus. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam

Senior Performance Marketer Chennai 3 - 5 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

Location: Onsite - City] Experience: 3 - 5 years Department: Marketing Industry: [Education/ Lead Generation] Job Summary: We are looking for a data-driven and creative Senior Performance Marketer who specializes in Meta (Facebook & Instagram) advertising with a strong track record in lead generation . You will be responsible for strategizing, executing, and optimizing paid media campaigns that drive high-quality leads and support revenue growth. Key Responsibilities: Plan, launch, and scale paid campaigns primarily on Meta (Facebook & Instagram) focused on B2C lead generation. Own end-to-end campaign management including audience targeting, creative briefing, A/B testing, and funnel optimization. Optimize for CPL, CPA, ROAS, and lead quality using platform insights and analytics tools. Collaborate with the design and content teams to create high-converting ad creatives and landing pages. Perform detailed audience research and develop buyer personas to align ad messaging. Monitor and analyze campaign performance, delivering actionable insights and weekly reports. Conduct regular experiments to test new formats, ad copies, bidding strategies, and creative directions. Stay current on Meta platform updates, privacy policies, and best practices to ensure compliance and maximize performance. Requirements: 3+ years of performance marketing experience with at least 2+ years managing high-budget Meta lead gen campaigns . Proven track record of generating high-quality leads through paid social campaigns. Strong command over campaign structuring, pixel tracking, and retargeting strategies. Hands-on experience with tools like Meta Ads Manager, Google Analytics, CRM (e.g., LeadSquared), and landing page platforms (e.g., Unbounce, Webflow). Analytical mindset with the ability to interpret data and make data-driven decisions. Excellent communication, creative thinking, and stakeholder management skills. Preferred Qualifications: Experience in D2C / Service-based industries Familiarity with LinkedIn Ads and Google Ads as secondary channels Basic knowledge of funnel metrics (MQL, SQL, CAC and more)

Talent Acquisition Specialist Chennai 2 - 3 years INR 3.0 - 6.0 Lacs P.A. Work from Office Full Time

Location: Chennai Experience: 2-3 Years Department: People Team About CustomerLabs We aren t a battalion of Avengers. We re a compact, purpose-driven crew on a mission to help SMB marketers thrive with zero tech barriers. What started as a fix for our own marketing challenges grew into CustomerLabs CDP a platform that now powers 150+ businesses globally. We keep things simple: freedom to experiment, fail fast, and grow faster. No hierarchies, no micromanagement. Just real impact, real ownership, and a team that backs each other - all while jamming ideas with zero hesitation. About the Role We re looking for a Talent Acquisition Specialist to join our growing team and build the talent engine that powers CustomerLabs. If youre someone who enjoys scouting the right fits, building meaningful candidate experiences, and taking full ownership of the hiring funnel this role is for you. You ll work directly with hiring managers and leadership, shaping recruitment strategies and bringing in the right people to match our culture, curiosity, and pace. What You ll Do Own the end-to-end recruitment cycle for both tech and non-tech roles (from sourcing to onboarding). Collaborate closely with hiring managers to understand role requirements and design JDs that actually work. Identify and engage with top talent across platforms like LinkedIn, Naukri, etc. Build and maintain strong pipelines for current and future hiring needs. Drive employer branding initiatives to make CustomerLabs a preferred startup to work with. Maintain accurate data in our ATS and generate reports for tracking hiring metrics. Create smooth, memorable candidate experiences and communicate proactively at every step. Support onboarding and help new hires integrate into the team seamlessly. What You Bring 2-3 years of hands-on experience in Talent Acquisition (start-up hiring experience is a plus). Experience handling both technical and non-technical hiring. Familiarity with sourcing tools, job boards, and ATS platforms. Strong interpersonal and communication skills,you know how to read people and build relationships. You re fast, responsive, organized, and just can t stand clutter. Ability to thrive in a high-growth, fast-moving, slightly chaotic, fun-loving environment. Bonus Points If You Have Experience in employer branding or content creation for hiring campaigns. Knowledge of recruitment marketing strategies. Worked in early-stage startups or built hiring processes from scratch. A sense of humor (essential to survive Fun Fridays . Why Join Us A flat, open culture that values ownership and trust. Flexible working hours + hybrid work setup. Endless learning across departments-no silos, no limits. Weekly knowledge-sharing, regular team catch-ups, and occasional food-fueled game nights. A team that celebrates small wins, big milestones, and your quirks too. Our Culture Vibe At CustomerLabs, we don t just fill roles. We build tribes. We value traits over titles, attitude over experience, and collaboration over silos. So even if you tick 70% of the boxes, but believe you can bring 100% value- we want to hear from you . Come be a part of our #AverageKootam, and help us build something extraordinary together

Social Media Marketer/Marketing Operation Associate Chennai 1 - 4 years INR 3.0 - 5.0 Lacs P.A. Work from Office Full Time

Job Title: Social Media Marketer/Marketing Operation Associate Location: Teynampet, Chennai, India (Full-time, In-office work) About Us: At MassCamapaigns (a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from Unknown to Well-known by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people Job Overview: As a Social Media Marketer, you will be responsible for creating and managing social media campaigns, with a significant focus on influencer marketing. Your role will involve identifying and collaborating with influencers, creating compelling content strategies, and analyzing campaign performance. Your knowledge of social media trends, AI tools for content management, and influencer relationship building will be key to driving engagement and delivering results under tight deadlines. Key Responsibilities: Influencer Marketing Strategy: Develop and execute influencer marketing strategies for clients, including identifying suitable influencers, negotiating collaborations, and ensuring campaigns are aligned with brand goals. Social Media Campaign Management: Plan, execute, and optimize social media campaigns across platforms like Facebook, Instagram, LinkedIn, YouTube, Twitter, and others. Ensure campaigns are executed efficiently and meet key performance metrics such as engagement, reach, and conversions. Influencer Outreach & Relationship Management: Build and maintain relationships with influencers and agencies, and leverage existing contacts (if applicable) to source new influencer opportunities. Content Creation & Strategy: Develop engaging social media content (posts, videos, stories, etc.) that aligns with both the brands voice and influencer partnerships. Ensure content is optimized for various platforms and audiences. AI Tools Integration: Utilize AI-powered tools to streamline campaign management, improve content creation, optimize scheduling, and generate performance insights. Stay updated on new AI tools to enhance efficiency. Analytics & Reporting: Monitor the performance of influencer-driven and organic social media campaigns. Track KPIs, analyze results, and provide clients with detailed performance reports and actionable insights for improvement. Creative Concept Development: Generate innovative content and campaign concepts that resonate with target audiences and can be executed under tight deadlines. Community Engagement: Manage social media interactions, respond to comments and direct messages, and foster positive relationships with followers and influencers. Trend Monitoring: Stay ahead of social media trends, platform updates, and industry shifts to ensure strategies remain relevant and engaging. Collaboration: Work closely with cross-functional teams, including creative, design, and strategy teams, to ensure cohesive and effective social media and influencer marketing strategies. Required Skills and Qualifications: Proven experience as a Social Media Marketer or Influencer Marketing Specialist, with a strong portfolio of successful campaigns. Strong understanding of social media platforms, influencer marketing trends, and campaign metrics. Familiarity with AI tools for social media management and optimization Existing relationships with influencers and talent agencies is a significant plus. Excellent attention to detail, with the ability to execute high-quality work under tight deadlines. Strong written and verbal communication skills with the ability to adapt tone and messaging for different platforms and audiences. Creative thinker with the ability to come up with innovative campaign concepts and social media content ideas. In-depth understanding of digital marketing principles, including content creation, paid ads, and social media strategies . Experience with video content creation and editing is a plus. Preferred Skills (Nice-to-Have): Experience with paid social media ads (Facebook Ads, Instagram Ads, LinkedIn Ads, etc.). Familiarity with design tools (e.g., Canva, Adobe Creative Suite) for creating visuals. Experience using influencer marketing software. Knowledge of analytics tools and platforms for tracking and reporting campaign success. What We Offer: Competitive salary and benefits. Collaborative and creative work environment. Opportunities for professional growth and skill development. Challenging work assignments. How to Apply: Please submit your updated resume, along with samples or case studies of previous influencer marketing and social media campaigns youve worked on. Highlight any existing influencer contacts or AI tools experience that would benefit the agency. Shortlisted candidates will be contacted for an interview. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing knowledge through interactive sessions. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away

Senior Content Writer Chennai 5 years INR 4.5 - 5.0 Lacs P.A. Work from Office Full Time

About The Company : We at Mass Campaigns execute Marketing ad campaigns across different domains as per client requirement. We set up and manage Google Ads, Facebook, Instagram, LinkedIn, Twitter, Quora, Bing, Taboola, Outbrain, Hotstar. All campaigns are strategized, planned and executed by experienced professionals in order to meet clients satisfaction. Responsibilities: Create new Content (Blogs, Newsletters, E Books, White Papers, Ad copy etc.) to assist Marketing and Sales Campaigns Work Closely with Marketing Team members & Design Team Optimize Content Using SEO best practices Create Engaging Content and meet deadlines Create content for paid campaigns We are looking for somebody who can play with words - Wordsmiths Very high attention to detail Comfortable reducing longer worded articles to smaller ones and vice versa. Journalism/PR background/education would be a big plus Ability to work under tight timelines and word count Affinity towards marketing psychology and copywriting JOB Requirements 2+ years of Experience in relevant field Experience in handling a team Excellent verbal and written communication Skills Excellent Organization Skills and Attention to details Ability to collaborate and work with team members to meet deadlines Proficient with MS office suite and related Software Our Culture We always work together as a team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each others professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week.We encourage you to apply even if you feel you dont meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company.We strongly believe in your traits more than your skills because skills can be acquired anytime but traits are something that youre known for. If you feel you can use your traits to get the company to heights, apply right away.

Marketing Operation Associate Chennai 1 - 4 years INR 1.0 - 5.0 Lacs P.A. Work from Office Full Time

Job Title: Marketing Operation Associate Location: Teynampet, Chennai, India (Full-time, In-office work) About Us: At MassCamapaigns (a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from Unknown to Well-known by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people Job Overview: As a Social Media Marketer, you will be responsible for creating and managing social media campaigns, with a significant focus on influencer marketing. Your role will involve identifying and collaborating with influencers, creating compelling content strategies, and analyzing campaign performance. Your knowledge of social media trends, AI tools for content management, and influencer relationship building will be key to driving engagement and delivering results under tight deadlines. Key Responsibilities: Influencer Marketing Strategy: Develop and execute influencer marketing strategies for clients, including identifying suitable influencers, negotiating collaborations, and ensuring campaigns are aligned with brand goals. Social Media Campaign Management: Plan, execute, and optimize social media campaigns across platforms like Facebook, Instagram, LinkedIn, YouTube, Twitter, and others. Ensure campaigns are executed efficiently and meet key performance metrics such as engagement, reach, and conversions. Influencer Outreach & Relationship Management: Build and maintain relationships with influencers and agencies, and leverage existing contacts (if applicable) to source new influencer opportunities. Content Creation & Strategy: Develop engaging social media content (posts, videos, stories, etc.) that aligns with both the brands voice and influencer partnerships. Ensure content is optimized for various platforms and audiences. AI Tools Integration: Utilize AI-powered tools to streamline campaign management, improve content creation, optimize scheduling, and generate performance insights. Stay updated on new AI tools to enhance efficiency. Analytics & Reporting: Monitor the performance of influencer-driven and organic social media campaigns. Track KPIs, analyze results, and provide clients with detailed performance reports and actionable insights for improvement. Creative Concept Development: Generate innovative content and campaign concepts that resonate with target audiences and can be executed under tight deadlines. Community Engagement: Manage social media interactions, respond to comments and direct messages, and foster positive relationships with followers and influencers. Trend Monitoring: Stay ahead of social media trends, platform updates, and industry shifts to ensure strategies remain relevant and engaging. Collaboration: Work closely with cross-functional teams, including creative, design, and strategy teams, to ensure cohesive and effective social media and influencer marketing strategies. Required Skills and Qualifications: Proven experience as a Social Media Marketer or Influencer Marketing Specialist, with a strong portfolio of successful campaigns. Strong understanding of social media platforms, influencer marketing trends, and campaign metrics. Familiarity with AI tools for social media management and optimization Existing relationships with influencers and talent agencies is a significant plus. Excellent attention to detail, with the ability to execute high-quality work under tight deadlines. Strong written and verbal communication skills with the ability to adapt tone and messaging for different platforms and audiences. Creative thinker with the ability to come up with innovative campaign concepts and social media content ideas. In-depth understanding of digital marketing principles, including content creation, paid ads, and social media strategies . Experience with video content creation and editing is a plus. Preferred Skills (Nice-to-Have): Experience with paid social media ads (Facebook Ads, Instagram Ads, LinkedIn Ads, etc.). Familiarity with design tools (e.g., Canva, Adobe Creative Suite) for creating visuals. Experience using influencer marketing software. Knowledge of analytics tools and platforms for tracking and reporting campaign success. What We Offer: Competitive salary and benefits. Collaborative and creative work environment. Opportunities for professional growth and skill development. Challenging work assignments. How to Apply: Please submit your updated resume, along with samples or case studies of previous influencer marketing and social media campaigns youve worked on. Highlight any existing influencer contacts or AI tools experience that would benefit the agency. Shortlisted candidates will be contacted for an interview. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing knowledge through interactive sessions. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away

Data Engineer Chennai 3 - 5 years INR 5.0 - 8.5 Lacs P.A. Work from Office Full Time

" PLEASE READ THE JOB DESTCRIPTION AND APPLY" Data Engineer Job Description Position Overview Yesterday is history, tomorrow is a mystery, but today is a gift. That's why we call it the present. - Master Oogway Join CustomerLabs' dynamic data team as a Data Engineer and play a pivotal role in transforming raw marketing data into actionable insights that power our digital marketing platform. As a key member of our data infrastructure team, you will design, develop, and maintain robust data pipelines, data warehouses, and analytics platforms that serve as the backbone of our digital marketing product development. Sometimes the hardest choices require the strongest wills. - Thanos (but we promise, our data decisions are much easier! ) In this role, you will collaborate with cross-functional teams including Data Scientists, Product Managers, and Marketing Technology specialists to ensure seamless data flow from various marketing channels, ad platforms, and customer touchpoints to our analytics dashboards and reporting systems. You'll be responsible for building scalable, reliable, and efficient data solutions that can handle high-volume marketing data processing and real-time campaign analytics. What You'll Do: - Design and implement enterprise-grade data pipelines for marketing data ingestion and processing - Build and optimize data warehouses and data lakes to support digital marketing analytics - Ensure data quality, security, and compliance across all marketing data systems - Create data models and schemas that support marketing attribution, customer journey analysis, and campaign performance tracking - Develop monitoring and alerting systems to maintain data pipeline reliability for critical marketing operations - Collaborate with product teams to understand digital marketing requirements and translate them into technical solutions Why This Role Matters: I can do this all day. - Captain America (and you'll want to, because this role is that rewarding!) You'll be the backbone behind the data infrastructure that powers CustomerLabs' digital marketing platform, making marketers' lives easier and better. Your work directly translates to smarter automation, clearer insights, and more successful campaigns - helping marketers focus on what they do best while we handle the complex data heavy lifting. Sometimes you gotta run before you can walk. - Iron Man (and sometimes you gotta build the data pipeline before you can analyze the data! ) Our Philosophy: We believe in the power of data to transform lives, just like the Dragon Warrior transformed the Valley of Peace. Every line of code you write, every pipeline you build, and every insight you enable has the potential to change how marketers work and succeed. We're not just building data systems - we're building the future of digital marketing, one insight at a time. Your story may not have such a happy beginning, but that doesn't make you who you are. It is the rest of your story, who you choose to be. - Soothsayer What Makes You Special: We're looking for someone who embodies the spirit of both Captain America's unwavering dedication and Iron Man's innovative genius. You'll need the patience to build robust systems (like Cap's shield ) and the creativity to solve complex problems (like Tony's suit). Most importantly, you'll have the heart to make a real difference in marketers' lives. Inner peace... Inner peace... Inner peace... - Po (because we know data engineering can be challenging, but we've got your back! ) Key Responsibilities Data Pipeline Development - Design, build, and maintain robust, scalable data pipelines and ETL/ELT processes - Develop data ingestion frameworks to collect data from various sources (databases, APIs, files, streaming sources) - Implement data transformation and cleaning processes to ensure data quality and consistency - Optimize data pipeline performance and reliability Data Infrastructure Management - Design and implement data warehouse architectures - Manage and optimize database systems (SQL and NoSQL) - Implement data lake solutions and data governance frameworks - Ensure data security, privacy, and compliance with regulatory requirements Data Modeling and Architecture - Design and implement data models for analytics and reporting - Create and maintain data dictionaries and documentation - Develop data schemas and database structures - Implement data versioning and lineage tracking Data Quality, Security, and Compliance - Ensure data quality, integrity, and consistency across all marketing data systems - Implement and monitor data security measures to protect sensitive information - Ensure privacy and compliance with regulatory requirements (e.g., GDPR, CCPA) - Develop and enforce data governance policies and best practices Collaboration and Support - Work closely with Data Scientists, Analysts, and Business stakeholders - Provide technical support for data-related issues and queries Monitoring and Maintenance - Implement monitoring and alerting systems for data pipelines - Perform regular maintenance and optimization of data systems - Troubleshoot and resolve data pipeline issues - Conduct performance tuning and capacity planning Required Qualifications Experience - 2+ years of experience in data engineering or related roles - Proven experience with ETL/ELT pipeline development - Experience with cloud data platform (GCP) - Experience with big data technologies Technical Skills - Programming Languages : Python, SQL, Golang (preferred) - Databases: PostgreSQL, MySQL, Redis - Big Data Tools: Apache Spark, Apache Kafka, Apache Airflow, DBT, Dataform - Cloud Platforms: GCP (BigQuery, Dataflow, Cloud run, Cloud SQL, Cloud Storage, Pub/Sub, App Engine, Compute Engine etc.) - Data Warehousing: Google BigQuery - Data Visualization: Superset, Looker, Metabase, Tableau - Version Control: Git, GitHub - Containerization: Docker Soft Skills - Strong problem-solving and analytical thinking - Excellent communication and collaboration skills - Ability to work independently and in team environments - Strong attention to detail and data quality - Continuous learning mindset Preferred Qualifications Additional Experience - Experience with real-time data processing and streaming - Knowledge of machine learning pipelines and MLOps - Experience with data governance and data catalog tools - Familiarity with business intelligence tools (Tableau, Power BI, Looker, etc.) - Experience using AI-powered tools (such as Cursor, Claude, Copilot, ChatGPT, Gemini, etc.) to accelerate coding, automate tasks, or assist in system design ( We belive run with machine, not against machine ) Interview Process 1. Initial Screening: Phone/video call with HR 2. Technical Interview: Deep dive into data engineering concepts 3. Final Interview: Discussion with senior leadership Note: This job description is intended to provide a general overview of the position and may be modified based on organizational needs and candidate qualifications. Our Team Culture We are Groot. - We work together, we grow together, we succeed together. We believe in: - Innovation First - Like Iron Man, we're always pushing the boundaries of what's possible - Team Over Individual - Like the Avengers, we're stronger together than apart - Continuous Learning - Like Po learning Kung Fu, we're always evolving and improving - Making a Difference - Like Captain America, we fight for what's right (in this case, better marketing!) Growth Journey There is no charge for awesomeness... or attractiveness. - Po Your journey with us will be like Po's transformation from noodle maker to Dragon Warrior: - Level 1 : Master the basics of our data infrastructure - Level 2: Build and optimize data pipelines - Level 3 : Lead complex data projects and mentor others - Level 4: Become a data engineering legend (with your own theme music! ) What We Promise I am Iron Man. - We promise you'll feel like a superhero every day! - Work that matters - Every pipeline you build helps real marketers succeed - Growth opportunities - Learn new technologies and advance your career - Supportive team - We've got your back, just like the Avengers - Work-life balance - Because even superheroes need rest!

Data Engineer chennai 3 - 5 years INR 5.0 - 8.5 Lacs P.A. Work from Office Full Time

" PLEASE READ THE JOB DESTCRIPTION AND APPLY" Data Engineer Job Description Position Overview Yesterday is history, tomorrow is a mystery, but today is a gift. That's why we call it the present. - Master Oogway Join CustomerLabs' dynamic data team as a Data Engineer and play a pivotal role in transforming raw marketing data into actionable insights that power our digital marketing platform. As a key member of our data infrastructure team, you will design, develop, and maintain robust data pipelines, data warehouses, and analytics platforms that serve as the backbone of our digital marketing product development. Sometimes the hardest choices require the strongest wills. - Thanos (but we promise, our data decisions are much easier! ) In this role, you will collaborate with cross-functional teams including Data Scientists, Product Managers, and Marketing Technology specialists to ensure seamless data flow from various marketing channels, ad platforms, and customer touchpoints to our analytics dashboards and reporting systems. You'll be responsible for building scalable, reliable, and efficient data solutions that can handle high-volume marketing data processing and real-time campaign analytics. What You'll Do: - Design and implement enterprise-grade data pipelines for marketing data ingestion and processing - Build and optimize data warehouses and data lakes to support digital marketing analytics - Ensure data quality, security, and compliance across all marketing data systems - Create data models and schemas that support marketing attribution, customer journey analysis, and campaign performance tracking - Develop monitoring and alerting systems to maintain data pipeline reliability for critical marketing operations - Collaborate with product teams to understand digital marketing requirements and translate them into technical solutions Why This Role Matters: I can do this all day. - Captain America (and you'll want to, because this role is that rewarding!) You'll be the backbone behind the data infrastructure that powers CustomerLabs' digital marketing platform, making marketers' lives easier and better. Your work directly translates to smarter automation, clearer insights, and more successful campaigns - helping marketers focus on what they do best while we handle the complex data heavy lifting. Sometimes you gotta run before you can walk. - Iron Man (and sometimes you gotta build the data pipeline before you can analyze the data! ) Our Philosophy: We believe in the power of data to transform lives, just like the Dragon Warrior transformed the Valley of Peace. Every line of code you write, every pipeline you build, and every insight you enable has the potential to change how marketers work and succeed. We're not just building data systems - we're building the future of digital marketing, one insight at a time. Your story may not have such a happy beginning, but that doesn't make you who you are. It is the rest of your story, who you choose to be. - Soothsayer What Makes You Special: We're looking for someone who embodies the spirit of both Captain America's unwavering dedication and Iron Man's innovative genius. You'll need the patience to build robust systems (like Cap's shield ) and the creativity to solve complex problems (like Tony's suit). Most importantly, you'll have the heart to make a real difference in marketers' lives. Inner peace... Inner peace... Inner peace... - Po (because we know data engineering can be challenging, but we've got your back! ) Key Responsibilities Data Pipeline Development - Design, build, and maintain robust, scalable data pipelines and ETL/ELT processes - Develop data ingestion frameworks to collect data from various sources (databases, APIs, files, streaming sources) - Implement data transformation and cleaning processes to ensure data quality and consistency - Optimize data pipeline performance and reliability Data Infrastructure Management - Design and implement data warehouse architectures - Manage and optimize database systems (SQL and NoSQL) - Implement data lake solutions and data governance frameworks - Ensure data security, privacy, and compliance with regulatory requirements Data Modeling and Architecture - Design and implement data models for analytics and reporting - Create and maintain data dictionaries and documentation - Develop data schemas and database structures - Implement data versioning and lineage tracking Data Quality, Security, and Compliance - Ensure data quality, integrity, and consistency across all marketing data systems - Implement and monitor data security measures to protect sensitive information - Ensure privacy and compliance with regulatory requirements (e.g., GDPR, CCPA) - Develop and enforce data governance policies and best practices Collaboration and Support - Work closely with Data Scientists, Analysts, and Business stakeholders - Provide technical support for data-related issues and queries Monitoring and Maintenance - Implement monitoring and alerting systems for data pipelines - Perform regular maintenance and optimization of data systems - Troubleshoot and resolve data pipeline issues - Conduct performance tuning and capacity planning Required Qualifications Experience - 2+ years of experience in data engineering or related roles - Proven experience with ETL/ELT pipeline development - Experience with cloud data platform (GCP) - Experience with big data technologies Technical Skills - Programming Languages : Python, SQL, Golang (preferred) - Databases: PostgreSQL, MySQL, Redis - Big Data Tools: Apache Spark, Apache Kafka, Apache Airflow, DBT, Dataform - Cloud Platforms: GCP (BigQuery, Dataflow, Cloud run, Cloud SQL, Cloud Storage, Pub/Sub, App Engine, Compute Engine etc.) - Data Warehousing: Google BigQuery - Data Visualization: Superset, Looker, Metabase, Tableau - Version Control: Git, GitHub - Containerization: Docker Soft Skills - Strong problem-solving and analytical thinking - Excellent communication and collaboration skills - Ability to work independently and in team environments - Strong attention to detail and data quality - Continuous learning mindset Preferred Qualifications Additional Experience - Experience with real-time data processing and streaming - Knowledge of machine learning pipelines and MLOps - Experience with data governance and data catalog tools - Familiarity with business intelligence tools (Tableau, Power BI, Looker, etc.) - Experience using AI-powered tools (such as Cursor, Claude, Copilot, ChatGPT, Gemini, etc.) to accelerate coding, automate tasks, or assist in system design ( We belive run with machine, not against machine ) Interview Process 1. Initial Screening: Phone/video call with HR 2. Technical Interview: Deep dive into data engineering concepts 3. Final Interview: Discussion with senior leadership Note: This job description is intended to provide a general overview of the position and may be modified based on organizational needs and candidate qualifications. Our Team Culture We are Groot. - We work together, we grow together, we succeed together. We believe in: - Innovation First - Like Iron Man, we're always pushing the boundaries of what's possible - Team Over Individual - Like the Avengers, we're stronger together than apart - Continuous Learning - Like Po learning Kung Fu, we're always evolving and improving - Making a Difference - Like Captain America, we fight for what's right (in this case, better marketing!) Growth Journey There is no charge for awesomeness... or attractiveness. - Po Your journey with us will be like Po's transformation from noodle maker to Dragon Warrior: - Level 1 : Master the basics of our data infrastructure - Level 2: Build and optimize data pipelines - Level 3 : Lead complex data projects and mentor others - Level 4: Become a data engineering legend (with your own theme music! ) What We Promise I am Iron Man. - We promise you'll feel like a superhero every day! - Work that matters - Every pipeline you build helps real marketers succeed - Growth opportunities - Learn new technologies and advance your career - Supportive team - We've got your back, just like the Avengers - Work-life balance - Because even superheroes need rest! Apply : https://customerlabs.freshteam.com/jobs

Video Editor- Associate chennai 2 - 4 years INR 4.0 - 5.5 Lacs P.A. Work from Office Full Time

Job Title: Associate Video Editor Location: Teynampet, Chennai, India (Full-time, In-office work) About Us: At MassCamapaigns (a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from Unknown” to “Well-known” by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people . Job Overview: As a Associate Video Editor, you will be responsible for editing and producing high-quality video content for a range of projects, from commercials and brand videos to social media campaigns and digital content. You will collaborate closely with creative teams to ensure that the final output aligns with the vision and objectives of our clients. If you are a creative problem-solver with a deep understanding of video editing, post-production processes, and AI editing tools, we want you on our team! Key Responsibilities: Video Editing: Edit raw footage into polished, engaging, and visually compelling videos that align with the campaign's creative vision and client requirements. Creative Collaboration: Work closely with the creative teams, to develop concepts and execute video projects from start to finish. Post-Production Excellence: Handle all aspects of post-production, including color grading, audio mixing, sound design, and visual effects (VFX), ensuring the highest quality standards are met. Use of AI Editing Tools: Leverage AI-powered editing tools to streamline processes, enhance video quality, and deliver faster turnarounds. Stay updated with emerging trends and technologies in AI-assisted video editing. Client Communication: Interact with clients to understand their needs, receive feedback, and incorporate revisions to ensure the final product meets their expectations. Content Optimization: Edit videos for various formats and platforms, including Reels, Interviews, social media ads, website content, and branded videos, ensuring they are optimized for each medium. Quality Control: Oversee the final quality of all video content, ensuring consistency, accuracy, and adherence to brand guidelines. Mentorship: Provide guidance and mentorship to junior video editors and assist in the development of their skills and expertise. Required Skills and Qualifications: Proven experience as a Video Editor, with a strong portfolio showcasing high-quality video work (advertisements, branded content, etc.). Expert proficiency in video editing software, including Adobe Premiere Pro, Final Cut Pro, After Effects, and other relevant tools. Experience with color grading, audio mixing, and visual effects. Strong understanding of storytelling, pacing, and visual composition in video content. Familiarity with AI-powered editing tools is a plus. Excellent attention to detail and ability to deliver polished, professional videos on tight deadlines. Strong communication skills and the ability to collaborate effectively with cross-functional teams and clients. A keen eye for the latest trends in video production and post-production techniques. Preferred Skills (Nice-to-Have): Experience with motion graphics and 3D animation. Knowledge of design and graphics tools such as Adobe After Effects, Photoshop, and Illustrator. Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Experience in working with social media platforms and understanding platform-specific video requirements. What We Offer: Competitive salary and benefits. Collaborative and creative work environment. Opportunities for professional growth and skill development. Challenging work assignments. How to Apply: Please submit your updated resume along with a portfolio or demo reel showcasing your best video editing work. We encourage you to highlight any projects where you have used AI editing tools. Shortlisted candidates will be contacted for an interview. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other’s professional growth within the organization by sharing knowledge through interactive sessions. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don’t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you’re known for. If you feel you can use your traits to get the company to heights, apply right away

Data Engineer chennai 2 - 4 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

Position Overview As a key member of our data infrastructure team, you will design, develop, and maintain robust data pipelines, data warehouses, and analytics platforms that serve as the backbone of our digital marketing product development. In this role, you will collaborate with cross-functional teams including Data Scientists, Product Managers, and Marketing Technology specialists to ensure seamless data flow from various marketing channels, ad platforms, and customer touchpoints to our analytics dashboards and reporting systems. You'll be responsible for building scalable, reliable, and efficient data solutions that can handle high-volume marketing data processing and real-time campaign analytics. What You'll Do: Design and implement enterprise-grade data pipelines for marketing data ingestion and processing Build and optimize data warehouses and data lakes to support digital marketing analytics Ensure data quality, security, and compliance across all marketing data systems Create data models and schemas that support marketing attribution, customer journey analysis, and campaign performance tracking Develop monitoring and alerting systems to maintain data pipeline reliability for critical marketing operations Collaborate with product teams to understand digital marketing requirements and translate them into technical solutions You'll be the backbone behind the data infrastructure that powers CustomerLabs' digital marketing platform, making marketers' lives easier and better. Your work directly translates to smarter automation, clearer insights, and more successful campaigns - helping marketers focus on what they do best while we handle the complex data heavy lifting. We believe in the power of data to transform lives, just like the Dragon Warrior transformed the Valley of Peace. Every line of code you write, every pipeline you build, and every insight you enable has the potential to change how marketers work and succeed. We're not just building data systems - we're building the future of digital marketing, one insight at a time. Key Responsibilities: Data Pipeline Development Design, build, and maintain robust, scalable data pipelines and ETL/ELT processes Develop data ingestion frameworks to collect data from various sources (databases, APIs, files, streaming sources) Implement data transformation and cleaning processes to ensure data quality and consistency Optimize data pipeline performance and reliability Data Infrastructure Management • Design and implement data warehouse architectures Manage and optimize database systems (SQL and NoSQL) Implement data lake solutions and data governance frameworks Ensure data security, privacy, and compliance with regulatory requirements Data Modeling and Architecture Design and implement data models for analytics and reporting Create and maintain data dictionaries and documentation Develop data schemas and database structures Implement data versioning and lineage tracking Collaboration and Support Work closely with Data Scientists, Analysts, and Business stakeholders Provide technical support for data-related issues and queries Monitoring and Maintenance Implement monitoring and alerting systems for data pipelines Perform regular maintenance and optimization of data systems Troubleshoot and resolve data pipeline issues Conduct performance tuning and capacity planning Required Qualifications Experience 2+ years of experience in data engineering or related roles Proven experience with ETL/ELT pipeline development Experience with cloud data platform (GCP) Experience with big data technologies (Spark, Kafka) Technical Skills Programming Languages: Python, SQL, Golang (preferred) Databases: PostgreSQL, MySQL, Redis • Big Data Tools: Apache Spark, Apache Kafka, Apache Airflow, DBT, Dataform Cloud Platforms: GCP (BigQuery, Dataflow, Cloud run, Cloud SQL, Cloud Storage, Pub/Sub, App Engine, Compute Engine etc.) Data Warehousing: Google BigQuery Version Control: Git, GitHub Containerization: Docker Soft Skills Strong problem-solving and analytical thinking Excellent communication and collaboration skills Ability to work independently and in team environments Strong attention to detail and data quality Continuous learning mindset Preferred Qualifications Additional Experience Experience with real-time data processing and streaming Knowledge of machine learning pipelines and MLOps Experience with data governance and data catalog tools Familiarity with business intelligence tools (Tableau, Power BI, Looker, etc. Experience using AI-powered tools such as Cursor, Claude, Copilot, ChatGPT to accelerate coding, automate tasks, or assist in system design. Industry Software Development Employment Type Full-time

Senior Performance Marketer chennai 3 - 6 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

Job Title: Performance Marketer Paid Media (International Education) Location: Teynampet Department: Marketing Service Type: Full-time About Us: At MassCamapaigns (a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from “Unknown” to “Well-known” by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people About the Role: We are seeking a results-driven, detail-obsessed Performance Marketer to lead our paid media campaigns across Meta (Facebook & Instagram) and LinkedIn , focused on promoting international education programs to global student audiences.This is a high-impact role for someone who not only thrives on campaign performance but also takes end-to-end ownership of strategy, execution, optimization, and reporting. The ideal candidate has fluent English communication skills , a sharp eye for detail, and a deep understanding of how international students discover and choose their education paths. Key Responsibilities: Campaign Ownership & Execution Plan, launch, and manage full-funnel paid campaigns targeting prospective international students across Meta and LinkedIn. Own every aspect of the campaign lifecycle—from targeting and creative briefing to tracking and daily optimization. Localize messaging and audience strategies for different regions (e.g., India, Southeast Asia, Africa, Middle East). Audience Targeting & Messaging Build precise audience segments using demographic, behavioral, and interest-based data to reach high-intent students. Craft campaign strategies aligned with country-specific admissions cycles, course trends, and student motivations. Collaborate with content and creative teams to develop compelling, on-brand ad copy and visuals with cultural nuance. Performance Optimization Optimize campaigns in real time for KPIs such as CPL, CAC, ROAS, CTR, and lead-to-application conversion rates. Conduct rigorous A/B tests on creative formats, messaging, targeting, and landing pages. Use detailed reporting to identify underperformance early and act swiftly. Flawless Tracking & Reporting Set up and maintain ad tracking infrastructure including Meta Pixel, LinkedIn Insight Tag, UTM parameters, and event tracking. Deliver clear, structured performance reports weekly and monthly—with insights, not just data. Communicate campaign results and learnings clearly and professionally to both internal and external stakeholders. Budget & Growth Management Manage monthly and quarterly paid media budgets with discipline and ROI focus. Spot opportunities for scaling campaigns in high-performing geographies and courses. Proactively identify gaps or friction in the student funnel and suggest paid media solutions. What We’re Looking For: 3-6 years of hands-on experience running performance marketing campaigns on Meta and LinkedIn for B2C audiences. Prior experience in international education, edtech , or student recruitment (preferred but not mandatory). Excellent written and spoken English communication skills —you’ll be crafting and reviewing copy that resonates globally. Strong attention to detail—your campaigns are always clean, consistent, and accurately tracked. Deep understanding of performance metrics, digital funnels, and campaign attribution. A go-getter mindset—self-driven, accountable, and eager to improve results without needing direction.

Node Js Developer chennai 2 - 5 years INR 3.5 - 6.0 Lacs P.A. Work from Office Full Time

Your application with Node.js Developer Dear Candidate, Greetings from CustomerLabs !Were pleased to inform you that you have been shortlisted for the NodeJS Developer role at CustomerLabs , Chennai. This is a Work From Office opportunity.As part of our selection process, the first round involves a technical assessment to evaluate your capabilities and suitability for the role. Job Role: NodeJS Developer Location: Chennai Work Mode: Work From Office Job Description: https://docs.google.com/document/d/1d5yMEGub8MNLk6DkpXdwPSfOZZwOloQ0WDjHk6oqmV8/edit?tab=t.0 Key Responsibilities: Integrating with external applications via APIs Writing automation scripts to streamline internal processes Interview Process: Assessment Round To be completed within 2 days Technical Interview Cultural Fit Discussion Learn More About Us: Watch the Intro Video to get to know our company and culture. Action Required: Please acknowledge receipt of this email. Confirm the date by which you will complete the assessment. Assessment link: https://docs.google.com/document/d/1wOcn6EEF4aImzEODwMm-7XgR9OQwRCiOZY7jaX2LJ2o/edit?tab=t.0#heading=h.fkriogbwpp9z Deadline: Complete the assessment within 2 days of receiving this email. If you have any questions or require support, feel free to contact Shobana HR at shobana.srivasan@customerlabs.co (6381912728) between 9 AM and 6 PM on working days.Thank you, and we look forward to receiving your completed assessment

FIND ON MAP

Customerlabs