Systems Integration Advisor

Job Description

Req ID: 326483 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Bangalore, Karn taka (IN-KA), India (IN). Infrastructure Management: Installation, Configuration, and Maintenance: Setting up and maintaining the Citrix VDI infrastructure, including servers, virtual machines, and related components. Monitoring and Performance Tuning: Regularly monitoring the health and performance of the VDI environment, identifying and resolving bottlenecks, and optimizing system settings. Upgrades and Patches: Applying updates, patches, and upgrades to Citrix components to maintain system stability and security. Storage Management: Managing and allocating storage for virtual disks, file systems, and other VDI-related resources. Backup and Recovery: Implementing and maintaining backup and disaster recovery procedures for the VDI environment. User and Application Management: User Access and Permissions: Managing user accounts, groups, and permissions to control access to virtual desktops and applications. Application Publishing: Publishing applications to the VDI environment and ensuring they are accessible to users. Application Deployment: Deploying and managing applications within the VDI environment, including application layering and packaging. Profile Management: Managing user profiles within the VDI environment to ensure consistent settings and data access. Troubleshooting and Support: Troubleshooting VDI Issues: Troubleshooting and resolving technical issues related to virtual desktops, applications, and connections. Providing User Support: Providing technical support to end-users experiencing issues with their virtual desktops and applications. Incident Management: Handling and resolving incidents related to the VDI environment. Documentation: Creating and maintaining documentation for VDI configurations, processes, and troubleshooting steps. Security and Compliance: Security Configuration: Implementing and maintaining security configurations within the VDI environment to protect against threats. Compliance: Ensuring that the VDI environment meets industry standards and compliance requirements. Collaboration: Working with other IT teams, such as network and security teams, to ensure a secure and reliable VDI environment. Other Responsibilities: Capacity Planning: Monitoring Citrix performance for capacity planning purposes. Root Cause Analysis: Participating in root cause analysis (RCA) to identify and address the underlying causes of issues. Continuous Improvement: Identifying opportunities to improve VDI performance, efficiency, and user experience. Staying Up-to-Date: Keeping up-to-date with new technologies and industry trends related to Citrix virtualization.