Posted:1 day ago|
Platform:
Work from Office
Full Time
Must possess hands-on experience working in an applications production support/application development environment.
They must also possess detailed knowledge of multiple systems, as well as an in-depth understanding of the functionality for these systems to troubleshoot and resolve applications tickets.
Provide 2nd and 3rd level support for critical and non-critical automotive production applications for a large automotive company.
The role is to maintain, control and support the applications on the production lines.
Technical support and maintenance activities for the applications.
Working with the client's processes (incident, problem, change management).
Communicating and working closely with the users and the client.
Daily meetings with the team, occasional meetings with the client.
Problem analysis and documentation.
Performing root cause analysis.
Source code analysis.
Creating bug fix, releases and upgrades for the applications.
Occasionally configuring and optimizing the application and infrastructure.
NTT DATA, Inc.
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