Systems Analyst 2-IT

Job Description

Qualifications: Experience with working on Linux systems. Knowledge of Windows Operating Systems Basic networking knowledge Strong problem-solving skills. Experience with cloud infrastructure such as OCI, AWS or Azure is an added advantage. Able to work in a collaborative team environment. Bachelor s degree in computer science, information systems or equivalent. Min. 3-5 years experience Provide support to internal users of Oracle Applications and legacy applications and ensure maximum efficiency in the use of those applications. Respond to requests for support by users. Test and coordinate testing of new releases of Oracle Applications. Log bugs against applications and follow up with IT and Development. Monitor future applications releases. Train users on features of applications. Maintain applications responsibilities based on work group of user. Act as reporting resource. Represent users at Data Center meetings, user meetings at quarter end and whenever necessary. Key responsibilities include: Provide day-to-day operational support for Oracle Health customers through Service requests. Perform regular software updates across multiple customer base. Respond to various Customer Service Request. Perform security implementation. Collaborate with project managers and other technical teams.