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Razorpay
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System Engineer

System Engineer

Razorpay

1 - 5 years

3 - 7 Lacs

bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

wireless automation payroll networking wan lan network security windows cisco salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a

highly skilled and experienced Network Engineer

to manage, operate, and support our enterprise network infrastructure. The ideal candidate will have deep hands-on experience in

firewalls, switching, wireless technologies, and network security

, with strong expertise in troubleshooting, configuration, and operations.

Key Responsibilities

Design, configure, implement, and support enterprise network infrastructure including
firewalls, switches, wireless, and cloud security platforms
.
Manage and troubleshoot
Palo Alto Firewalls
(mandatory) policies, NAT, VPNs, security profiles, upgrades, and HA.
Configure and support
Cisco Nexus switches
(mandatory) VLANs, VPC, routing, OS upgrades, and troubleshooting.
Manage
Cisco Meraki switches and access points
(mandatory), including dashboard administration, monitoring, wireless optimization, fine-tuning, and architecture understanding.
Support
Zscaler Internet Access (ZIA) and ZTNA
solutions, including policy configuration and user troubleshooting.
Monitor network performance using standard
network monitoring tools
, proactively identifying and troubleshooting issues.
Handle incidents, service requests, and changes through a
ticketing system
, ensuring adherence to SLAs and ITIL processes.
Perform
root cause analysis (RCA)
for network issues and implement preventive actions.
Work closely with internal teams, vendors, and service providers for issue resolution and continuous improvement.
Participate in
network upgrades, migrations, and new technology implementations
.
Maintain
network documentation, SOPs, and diagrams
.

Mandatory Skills & Qualifications

Strong hands-on experience with
Palo Alto Firewalls
(mandatory).
Extensive experience with
Cisco Nexus switches
(mandatory).
Hands-on experience with
Cisco Meraki switches and wireless access points
(mandatory).
Experience with
Zscaler (ZIA) and ZTNA
security solutions.
Solid understanding of
network monitoring tools
(mandatory).
Experience working with
IT ticketing systems
and operational processes (mandatory).
Deep technical expertise in
Firewalls, Switching, and Wireless technologies
, including configuration and advanced troubleshooting.
Strong understanding of
TCP/IP, LAN/WAN, routing, switching, and network security
concepts.

Good to Have

Knowledge of
Zscaler Digital Experience (ZDX)
.
Exposure to
cloud networking
(AWS / Azure / GCP).
Relevant certifications such as
CCNP, PCNSE, Meraki, Security certifications
, etc.

Behavioral & Soft Skills

Excellent
troubleshooting and analytical
skills.
Strong
communication and documentation
skills.
Ability to work independently in a
fast-paced environment
.
Strong
ownership mindset
with customer-centric and operational focus.
Strong
documentation creation
ability.

Work Requirements

5 days work from office
(no remote/hybrid).
Availability for
critical issue support
, maintenance windows, and
on-call support
as required

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