System Engineer

Job Description

System Engineer - Chennai, India - Exasol This website uses cookies to ensure you get the best experience. Exasol and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link Manage Cookies , that is always available at the bottom of the site. These cookies are necessary to make the site work properly, and are always set when you visit the site. These cookies collect information to help us understand how the site is being used. Decline all non-necessary cookies Integrated Professional Services (IPS) System Engineer - Chennai, India Apply for this position Exasol accelerates insights from the world s data. Our in-memory technology, massively parallel processing (MPP) technology is specifically designed for analytics, enabling businesses to turn data into actionable insights. At Exasol, we are committed to pushing the boundaries of what is possible in data analytics, and we are looking for passionate individuals to join our team and help share the future of data technology. Join our diverse, remote-first team where more than 30+ languages (and counting!) are spoken, and every voice is valued. We are looking for passionate individuals who thrive on collaboration, innovation, and a shared commitment to help share the future of data technology. The System Engineer is responsible for delivering on consulting engagements and for performing Level 2 (L2) support in topics such as deployments, infrastructure, and custom solutions. Additionally, the system consultant is responsible for the creation and maintenance of Knowledge base articles for customers and Level 1 (L1) Support. Therefore, the system consultant must be a strong communicator (verbal and written) with a proven track record of technical problem solving. Key Responsibilities: Execute service (L2 support and consulting) activities in a way to ensure that project outputs are being delivered as per the schedule and to the required quality Provide professional advice to clients via our ticketing system Work closely with R&D, Project Management, follow-up and trace bug fixes and patches Identify gaps in existing documentation and knowledge and prepare documentation to fill those gaps Participate in trainings incl. self-learning, computer based and on the job trainings in order to stay up to date on the latest trends Carry out on-site visits to follow up on the project progress as needed Ensure that all quality management related tasks are carried out accurately and in a timely manner Prepare work statements and proposals for work Required Qualifications: University degree in IT or equivalent Alternative: technical degree (Technician....) + 3 years experience Able to follow a Customer-centric solution approach Advanced level or analytical troubleshooting approach Experience in multi-cultural environments Experience in liaising with stakeholders from internal/external through different hierarchic levels (staff new to the product, advanced technical staff, managers) ISO/OSI model, TCP/IP protocols Storage and Server Systems (HP Blade, FSC, NetApp, LUN) Shell and scripting knowledge Database and SQL knowledge, SQL scripting Good interpersonal skills Secure and und customer orientated appearance, highly self-motivated and self-dependent Excellent organizational skills Team player but able to work on own initiative Flexible Good written and oral communication skills Enthusiastic, self-starter and highly self-motivated Appreciation of cultural differences How We Work at Exasol: Own Your Impact: At Exasol, you are not just a cog in the machine; you will step into immediate ownership of projects, driving them forward with a refreshing level of autonomy. Thrive in a Global Team: Join a vibrant, international community where diversity is celebrated, collaboration is key, and feedback fuels growth. Learn, Grow, Lead : We are invested in your development! Continuous knowledge-sharing, "Coffee and Learn" sessions, exciting events, and dedicated leadership programs empower you to soar. Work on Your Terms : Flexibility is the name of the game! Enjoy adaptable hours, remote options, and "workcations" for the ultimate work-life balance. Growth That Goes Beyond the Office : Dive into a comprehensive onboarding experience, fun team events, and a deep commitment to diversity and sustainability. We care about your holistic well-being. Rewards that Matter : Monthly home office allowance, volunteering options, floating days, and secure pension plans (location-dependent) prove we value your contributions. Exasol is a proud, equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks to life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, race, religion, etc. Integrated Professional Services (IPS) About Exasol Exasol is the world s fastest analytics database, trusted by the world s most ambitious organizations. Built for speed and flexibility, it can analyze billions of rows in seconds and run high-performance analytics securely whether in the cloud or on-premises. Need to scale your analytics function? Simple pricing makes it easy. Want to deliver frictionless insights? Automatic self-indexing tunes performance for optimal results. And you don t have to wait - Exasol fits into any data environment, so you can get started right away. Apply for this position Already working at Exasol ? Let s recruit together and find your next colleague.