System Administrator - L3/L4 Support

We are seeking a highly skilled Server Engineer with strong Azure experience

to join our Infrastructure team. The ideal candidate will be responsible for

managing, supporting, and optimizing our on-premise and cloud-based (Azure)

server environments to ensure high availability, performance, and security.

Key Responsibilities:

 Administer, monitor, and troubleshoot Windows Server environments

(2016/2019/2022).

 Configure and manage services in Microsoft Azure (VMs, Azure AD,

Networking, Storage, etc.).

 Manage server patching, performance tuning, and routine maintenance

tasks.

 Implement and support backup and disaster recovery strategies using

Azure Backup, ASR, or other tools.

 Maintain infrastructure documentation, change management, and asset

tracking.

 Collaborate with security and network teams to maintain compliance and

security standards.

 Support Active Directory, Group Policies, DNS, DHCP, and other core

infrastructure services.

 Provide L3/L4 support for infrastructure-related incidents and escalations.

 Participate in capacity planning, infrastructure upgrades, and cloud

migration projects.

 Work with vendors and other teams for issue resolution and

implementation support.

Required Qualifications:

 Bachelor’s degree in Computer Science, Information Technology, or related

field.

 5+ years of experience in server administration and infrastructure support.

 Strong hands-on experience with Microsoft Azure services.

 Expertise in Windows Server OS, Active Directory, and related services.

 Experience with virtualization platforms such as VMware or Hyper-V.

 Strong understanding of networking concepts (l, etc.).

 Familiarity with PowerShell scripting and automation.

Preferred Qualifications:

 Microsoft certifications (e.g., AZ-104, MCSA, MCSE)

 Experience in hybrid cloud environments (on-prem + Azure)

 Exposure to monitoring tools (e.g., Azure Monitor, PRTG, SCOM)

 Knowledge of ITIL processes and service management best practices

Soft Skills:

 Strong analytical and problem-solving skills

 Excellent verbal and written communication

 Ability to work independently and collaboratively in a team environment

 Willingness to learn and adapt in a dynamic environment