System Administrator

Job Summary:

proactive and skilled System Administrator

This role demands a highly accountable individual with strong problem-solving abilities, technical expertise, and a focus on maintaining seamless IT operations and data security compliance.

Key Responsibilities:

1. End User Support & Device Management:

• Provide day-to-day technical support for desktops, laptops, and peripherals (printers, scanners, etc.).
• Install, configure, and troubleshoot operating systems and business software applications.
• Manage user accounts, permissions, and policies in Active Directory.
• Maintain hardware inventory and ensure asset accountability.

2. Network & Infrastructure Management:

• Configure, manage, and troubleshoot

  Routers, Switches (Aruba preferred), and Firewalls (SonicWall)

  .
• Manage and monitor

  DNS, DHCP, VPNs

  , and IP address allocations.
• Oversee structured cabling and LAN/WAN connectivity.
• Diagnose and resolve network connectivity and performance issues proactively.

3. Security & Compliance:

• Implement, monitor, and enforce

  IT security policies

  and

  user access controls

  .
• Support periodic

  security audits

  and compliance assessments.
• Maintain and review firewall rules, endpoint protection, and access logs.
• Assist in drafting and maintaining

  IT security policies

  ,

  incident response

  , and

  data protection guidelines

  .
• Possess or pursue

  security certifications

  (e.g., CompTIA Security+, CEH, or equivalent).

4. Surveillance & Access Systems:

• Manage

  CCTV surveillance systems

  and ensure continuous operation and data retention.
• Maintain

  ESSL / biometric attendance systems

  and ensure accurate data integration with HR tools.

5. Asset & Documentation Management:

• Maintain an updated IT asset register and lifecycle tracking.
• Prepare regular reports on IT infrastructure health, network uptime, and incident summaries.
• Document network diagrams, configurations, and standard operating procedures (SOPs).

Preferred candidate profile

• Strong knowledge of

  Windows OS, Microsoft 365

  , and standard enterprise applications.
• Expertise in

  LAN/WAN

  ,

  TCP/IP

  ,

  DNS

  ,

  DHCP

  ,

  VPN

  , and

  Firewall configurations

  .
• Experience with

  SonicWall

  ,

  Aruba Switches

  , and

  network routing/switching concepts

  .
• Hands-on experience in

  system hardening, endpoint protection

  , and

  security policy drafting

  .
• Proficiency in

  hardware troubleshooting

  and

  software deployment tools

  .
• Knowledge of

  backup systems, patch management

  , and

  asset lifecycle management

  .
• Strong

  accountability

  ,

  attention to detail

  , and

  problem-solving skills

  .
• Excellent interpersonal and communication skills with a

  proactive approach

  to issue resolution.

Key Attributes:

• Proactive and dependable personality with a sense of ownership.
• Strong organizational skills and ability to handle multiple priorities.
• Committed to maintaining system uptime and data security.
• Enthusiastic about continuous learning and technology upgrades.