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5.0 - 8.0 years

15 - 21 Lacs

Bengaluru

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About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Product Support Engineer III - DLP to join our Global Customer Support team. Reporting to the Manager, Product Support you'll be responsible for: Serving as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases Taking ownership of complex and critical cases, ensuring they are resolved effectively and efficiently Performing detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers Working closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services Maintaining clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations What We're Looking for (Minimum Qualifications) Minimum of 7+ years of experience in technical support, with at least 3 years focused on DLP/CASB solutions and escalations Expert knowledge of DLP technologies and tools (e.g., Symantec DLP, McAfee DLP, Forcepoint DLP, etc.) Experience with data loss prevention, securing SaaS and Cloud Access Security Brokers (CASB) Good understanding of Unix/Linux and Windows operating systems Strong understanding of data protection principles and practices What Will Make You Stand Out (Preferred Qualifications) Experience with scripting and automation e.g., Python, PowerShell Knowledge of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS) Familiarity with ticketing systems and support tools (e.g., ServiceNow, Salesforce, JIRA etc) #LI-Hybrid #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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5.0 - 8.0 years

15 - 21 Lacs

Bengaluru

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About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Product Support Engineer III - DLP to join our Global Customer Support team. Reporting to the Manager, Product Support you'll be responsible for: Serving as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases Taking ownership of complex and critical cases, ensuring they are resolved effectively and efficiently Performing detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers Working closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services Maintaining clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations What We're Looking for (Minimum Qualifications) Minimum of 7+ years of experience in technical support, with at least 3 years focused on DLP/CASB solutions and escalations Expert knowledge of DLP technologies and tools (e.g., Symantec DLP, McAfee DLP, Forcepoint DLP, etc.) Experience with data loss prevention, securing SaaS and Cloud Access Security Brokers (CASB) Good understanding of Unix/Linux and Windows operating systems Strong understanding of data protection principles and practices What Will Make You Stand Out (Preferred Qualifications) Experience with scripting and automation e.g., Python, PowerShell Knowledge of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS) Familiarity with ticketing systems and support tools (e.g., ServiceNow, Salesforce, JIRA etc) #LI-Hybrid #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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5.0 - 9.0 years

5 - 10 Lacs

Pune

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Job Summary: We are seeking a Symantec DLP (Data Loss Prevention) L2 Resource to join our cybersecurity team. The ideal candidate will have experience managing and troubleshooting Symantec DLP solutions, focusing on incident management, policy creation, system configuration, and ongoing support to ensure the organizations sensitive data is secure and compliant. Key Responsibilities: Incident Management: Monitor and respond to DLP alerts and incidents, ensuring timely identification, escalation, and resolution. Analyze DLP incident reports and provide recommendations for corrective actions. Perform root cause analysis for DLP incidents and work on continuous improvement. Policy Configuration and Management: Configure and manage Symantec DLP policies based on business requirements and security best practices. Review and update DLP policies to ensure they are aligned with organizational security and compliance needs. Customize and fine-tune DLP policy settings to reduce false positives/negatives while ensuring comprehensive protection. System Maintenance & Troubleshooting: Troubleshoot and resolve issues related to the Symantec DLP infrastructure. Ensure DLP components (agents, servers, and policies) are properly maintained, upgraded, and patched. Work on Symantec DLP server installations, upgrades, and patches, ensuring minimal downtime. Reporting and Documentation: Generate regular reports on DLP activity, incidents, and trends for internal stakeholders. Document DLP policies, procedures, and incident resolution steps for knowledge sharing and compliance audits. Policy review on data protection tool work closely with DPOs and CISO assist in writing policies and procedures Suggest Controls Collaboration & Support: Work closely with other IT and security teams to provide guidance and solutions for DLP-related challenges. Provide L2-level support for end-users, answering queries related to data protection policies and incidents. Assist in the design and implementation of new DLP policies and rules to support emerging threats. Security Best Practices & Compliance: Ensure DLP solutions are in line with organizational security policies and industry standards. Assist in audits, ensuring that the DLP system meets regulatory and compliance requirements such as GDPR, HIPAA, and PCI DSS. Required Skills and Qualifications: Technical Skills: Strong hands-on experience with Symantec Data Loss Prevention (DLP) product, including installation, configuration, and administration. Experience with DLP policy creation, policy tuning, and troubleshooting. Understanding of networking protocols and encryption techniques. Proficiency with Windows/Linux servers, databases, and system security concepts. Knowledge of incident management and escalation procedures. Experience: Minimum of 2-4 years of experience in Symantec DLP support and administration. Experience with other security tools like SIEM, firewall, antivirus, and encryption products is a plus. Soft Skills: Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Attention to detail and an ability to maintain a high level of accuracy in all tasks. Preferred Qualifications: Certification in Symantec DLP or any relevant cybersecurity certification (e.g., CompTIA Security+, CISSP, CISM). Knowledge of other data protection technologies (e.g., encryption, endpoint protection).

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5.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: Symantec DLP. Experience5-8 Years.

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6.0 - 11.0 years

10 - 20 Lacs

Nashik, Pune, Bengaluru

Hybrid

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Job Title: Senior Data Security Engineer Location: Pune, India Role Description As a Senior Data Security Engineer , you will lead a team of skilled engineers dedicated to protecting the organizations sensitive information and ensuring robust data security practices. Your role will encompass the design, implementation, and optimization of data security solutions across on-premises, cloud, and hybrid environments. Key areas included but not limited to are Data Discovery and Classification, Data Protection, Data Loss Prevention (DLP). You will collaborate across divisions, working closely with other security pillars and business units to deliver innovative solutions that mitigate threats and reduce risks. Combining strong managerial acumen with hands-on technical expertise, you will actively contribute to delivering outcomes, stepping in to resolve complex challenges directly when needed. As a pivotal figure in the Data Security pillar, you will define architectural and technological roadmaps, ensuring alignment with business objectives and global security standards. Your leadership will drive the adoption of best practices and foster a culture of delivery, whereby you ensure that your team delivers the book of work. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Leadership & Hands-On Engineering Lead a team of data security engineers, fostering technical excellence and collaboration. Drive knowledge sharing within the team and ensure alignment with best practices and adaptive way of working. Provide mentorship and hands-on guidance while ensuring high technical delivery standards. Actively participate in technical implementation and troubleshooting when necessary. Manage backlogs, prioritize the work and deliver in scope, budget and schedule. Security Architecture & Solution Design Define and maintain a data security implementation and technology roadmap aligned with the Data Security strategy and business objectives. Evaluate and recommend new security tools and technologies for e.g. data protection, DLP. Implementation & Technical Operations Lead the implementation, configuration, deployment and optimization of data security technologies, including but not limited to DLP, encryption, tokenization, and cloud security controls. Implement and fine-tune security controls to detect and prevent data exfiltration, malware, insider threats, etc. Threat & Risk-Driven Security Enhancements Work with threat intelligence teams to understand emerging data security threats and incorporate proactive defenses. Continuously assess risks associated with data security gaps and propose mitigation strategies. Cross-Divisional Collaboration & Stakeholder Engagement Work across other security pillars and IT teams to align data security initiatives with broader risk mitigation strategies. Act as a bridge between security operations, architects, and engineers, ensuring cohesive security execution. Collaborate with external vendors to evaluate and deploy best-fit security solutions and mature their solutions. Engage with leadership to translate business risk into practical, actionable security measures and KPIs Your skills and experience Mandatory (MUST) Qualifications Bachelor’s or master’s degree in information security, Computer Science, or a related field. 7+ years of experience in data security, cloud security, or DLP, with a mix of hands-on engineering and leadership responsibilities. Proven track record of leading security teams, managing priorities, and delivering projects within scope, budget, and schedule. Strong technical problem-solving skills, with the ability to troubleshoot, optimize, and enhance security implementations. Experience in security architecture, technology roadmaps, and aligning solutions with business objectives. Expertise in evaluating, selecting, and implementing security technologies, e.g. for DLP, encryption, tokenization, and cloud security solutions. Hands-on experience deploying, configuring, and optimizing security controls to mitigate data loss prevention, malware, and insider threats. Good understanding of risk assessment, threat modeling, and security mitigation strategies. Ability to collaborate with leadership and stakeholders, translating security risks into actionable KPIs and strategic initiatives. Experience working across security pillars, IT teams, and external partners to align security objectives and drive improvements. Including ability to communicate complex topics effectively to various stakeholders, particularly at the senior management level. Experience with Microsoft Purview, Symantec DLP, Palo Alto, and Zscaler; knowledge of Palo Alto and Proofpoint is a plus. Optional (Shall) Qualifications – plus! Advanced Technical Expertise in secure network architectures, encryption methodologies, data protection strategies, and cloud security best practices. Regulatory Compliance Knowledge, including familiarity with GDPR, CCPA, PCI DSS, NIST, and ISO 27001 in the context of data security. Continuous Learning & Industry Awareness, staying up to date with emerging security threats, technologies, and evolving regulatory landscapes. Knowledge of Zero Trust Security Models, including access control, micro-segmentation, and identity-based security approaches. Cloud Security & Infrastructure, worked with AWS, Azure, or GCP including Terraform, Ansible, or Kubernetes security. Programming & API Security, familiarity with secure coding practices and experience securing REST APIs, authentication flows, and data access layers. Holding preferred certifications like CISSP, CISM, CCSP, AWS Certified Security, Microsoft Purview, Google Professional Cloud Security Engineer How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htmRole & responsibilities Preferred candidate profile

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8 - 10 years

12 - 17 Lacs

Bengaluru

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About The Role Role Purpose The purpose of this role is to design the organisation’s computer and network security infrastructure and protect its systems and sensitive information from cyber threats ? Do 1. Design and develop enterprise cyber security strategy and architecture a. Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses b. Identify risks associated with business processes, operations, information security programs and technology projects c. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge d. Identify security design gaps in existing and proposed architectures and recommend changes or enhancements e. Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations f. Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc. g. Provide support during technical deployment, configuration, integration and administration of security technologies h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. i. Provide assistance for disaster recovery in the event of any security breaches, attacks, intrusions and unusual, unauthorized or illegal activity j. Provide solution of RFP’s received from clients and ensure overall design assurance ? i. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives ii. Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture iii. Depending on the client’s need with particular standards and technology stacks create complete RFPs iv. Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology v. Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions vi. Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps vii. Evaluate and recommend solutions to integrate with overall technology ecosystem viii. Tracks industry and application trends and relates these to planning current and future IT needs ? 2. Stakeholder coordination & audit assistance a. Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations b. Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security c. Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements d. Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers e. Provide training to employees on issues such as spam and unwanted or malicious emails ? Deliver No Performance Parameter Measure 1 Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers. 2 Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led Mandatory Skills: Symantec DLP. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

6 - 10 Lacs

Hyderabad

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information ? Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails ? Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA’s (90-95%), response time and resolution time TAT ? ? Mandatory Skills: Symantec DLP. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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7 - 8 years

9 - 10 Lacs

Gurugram

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The Team The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. Whats in it for you: We are seeking a highly motivated and experienced Information Security person to join our growing security team. In this role, you will be responsible for managing and optimizing our Data Loss Prevention (DLP) solutions, ensuring compliance with relevant security standards i.e. ISO 27001, NIST and implementing and maintaining robust Identity and Access Management (IAM) and Privileged Access Management (PAM). You will play a crucial role in protecting our sensitive data and ensuring the security posture of our organization. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities Data Loss Prevention (DLP) Management: Implement, Manage, and optimize DLP tools policies to prevent data leaks and ensure data protection. Develop and maintain DLP policies and procedures. Regularly update and fine-tune DLP rules to adapt to evolving data protection needs. Monitor and analyse DLP alerts and incidents and perform incident response. Provide training and guidance to users on DLP best practices. Implement real-time monitoring and logging for data movement and access patterns. Generate detailed reports on data loss attempts, policy breaches, and user behavior anomalies. Evaluate and recommend improvements to existing DLP solutions. Develop playbooks for quick response to DLP-related threats and incidents. Perform regular data flow assessments to identify unprotected data paths Identity and Access Management (IAM) and Privileged Access Management (PAM): Manage requirements around IAM and PAM security, including user provisioning, access control, and privileged access management. Develop and enforce IAM and PAM policies and procedures. Conduct regular access reviews and audits. Generate compliance reports for internal and external audits (e.g., SOX, GDPR, PCI-DSS). Troubleshoot IAM and PAM issues together with the respective Infrastructure teams. Integrate IAM/PAM systems with other security and business applications. Regularly evaluate IAM/PAM solutions to keep pace with emerging threats and technologies. Information Security Compliance: Ensure compliance with relevant security standards and regulations, including ISO 27001, NIST Standard Conduct internal security audits and assessments. Develop and maintain security documentation and procedures. Assist with external security audits and assessments. Stay up to date on the latest security threats and vulnerabilities. Other Duties: Provide security consulting and support to other teams. Knowledge on Application Pen testing would be an added advantage Evaluate and recommend new security technologies and solutions. Participate in security awareness training and initiatives. Understanding on Technology & Security Risk Management and Vendor Risk Management Framework What Were Looking For Qualifications 7 to 8 years experience working in IT Security & GRC in multiple capacities. Bachelors in IT, Computer Science, Cyber Security, or equivalent experience required. Proven experience with DLP tools and technologies (e.g., Symantec DLP, Forcepoint DLP, Microsoft Information Protection, Zscaler etc.) and certification on these tools would be added advantage Strong understanding of IAM and PAM concepts, tools and technologies and certification on these tools would be added advantage In-depth knowledge of ISO 27001 and other relevant security standards and regulations. Certification like ISO 27001, CISA, CRISC, CISM etc. would be an added advantage. Competencies: The ability to multitask, act under pressure and quickly identify and deal with priority matters under tight deadlines. Attention to detail is essential. The ability to handle multiple inquiries at any one time, often under considerable deadline pressure. The ability to work both independently and as part of a team. Desired Skills: Excellent written and spoken English. Detail oriented with excellent research, analytical and critical thinking skills. Strong documentation, oral and written communications, and interpersonal skills.

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2 - 5 years

11 - 16 Lacs

Sahibzada Ajit Singh Nagar

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About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced DLP Engineer to join our Customer Success team. Reporting to the Product Support Manager, you'll be responsible for: Providing Level II technical support for DLP solutions, including incident resolution, troubleshooting, and root cause analysis Assisting customers with DLP-related issues via phone, email, and remote sessions, ensuring timely and effective resolution Managing and prioritizing support cases, ensuring SLAs are met and customer satisfaction is maintained while resolving the customers’ issues Maintaining detailed documentation of support activities, including case notes, troubleshooting steps, and resolutions Contributing to the development and maintenance of a knowledge base, including creating and updating technical articles and FAQs What We're Looking for (Minimum Qualifications) Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience Minimum of 3-5 years of experience in technical support, with at least 2 years focused on DLP/CASB solutions Proficiency in DLP technologies and tools (e.g., Symantec DLP, McAfee DLP, Forcepoint DLP, etc.) What Will Make You Stand Out (Preferred Qualifications) Relevant certifications (CompTIA Security+, DLP vendor certifications) are a plus #LI-HYBRID #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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4 - 6 years

6 - 8 Lacs

Hyderabad

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About The Role : Strong Java skill Distributed systems software development experience, preferably using Java/Kotlin Enterprise interface pattern Experience 5 to 9 years

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