Qualifications BE/B.Tech./M.Tech. /MCA/Degree in Computer Science Experience: 7+years Responsibilitiesand Duties Design and develop new features according to productfunctional specification and design requirements. Interact with the senior/lead architects andunderstand/document technical requirements Develop unit test cases and assist the testing team inintegration testing React proactively to bugs and errors identified by thetesting team, provide timely fixes Provide status updates on regular basis to the ReportingManager Provide technical support during implementation efforts,working with technical team members and with business users as required toprovide troubleshooting and solutions to technical issues Independently present their work to the internal / externalteams during product demos Ability to Develop, refine, and tune integrations betweenapplications. Analyze risk andreport problems in meeting system requirements . Preferred Skills Strong knowledge and experience on Dot Net Core 3.1 onwards, Angular7+, MVC, Web API, C#, REST LinQ, HTML5, TypeScript, CSS Strong knowledge and experience on SQL applicationprogramming, Entity Framework Core. Solid understanding of OOP Principles Experience in Windows Services and event handling along withmulti-threading concepts is highly desirable
Job Role: Network Engineer-L3 Job Location: Hyderabad (Work from Office) Shift: IST 5PM to 2 AM/ IST 3 AM to 1 PM Experience: 10 to 20 Yrs Deliverables Provide L2/L3 escalation support for issues on varied platforms like: Palo Alto, Juniper, Cisco, Fortinet switches, routers and firewalls. Wireless solutions like Cisco/Xirrus VPN concentrators, WAN accelerators Load-balancers, SD WAN technologies Cloud networking and replication technologies Responding to network management alerts as escalated from L1 teams and working with clients to resolve the issues. Ensure adherence to Managed services SLA while resolving network related tickets and also follow the best possible ticket hygiene practices. Provide support to Design/Implementation team in design of network solutions as required by the customer utilizing multi-vendor technology scenarios in consultation with the projects and sales teams. Be able to develop availability, capacity and utilization trends, engage customer to showcase value of upgrading environments to address gaps. Represent the networks team on customer calls to present ISSQUARED capabilities, processes and technical capabilities in the network tower. Engage in operational projects like upgrades, vendor platform changes etc. Provide pre-sales support to sales teams as needed for Managed services RFPs. Analyze existing networks and equipment and identify opportunities for improvement and solutions that meet business requirements. Document existing and new networks and create SOP/TSG for junior members of the team. Be responsible for training the team. Ability to learn and understand new solutions and platforms for support. Ability to partner with on-shore team members to jointly develop, implement and support solutions. Be available on-call for emergency support. Develop and maintain excellent relations with key service managers and stakeholders in the customer organizations. Essential attributes and competencies include: 9+ years experience with at least 2 years as L3 network engineer Deep knowledge of firewalls design philosophies, implementation methodologies, rule management and integration with other edge devices like accelerators, IDS/IPS etc. Special skills in Juniper, Fortinet and Palo Alto preferred . Understanding of the network security requirements in a cloud based environment as well as impact of mobile devices and endpoint management concerns. Willing to work exclusively US EST/PST hours. Good communication and coordination skills to manage relationships with internal teams, customers, consultants and vendors Process and result oriented, problem solving, decision and execution focused If you are interested, please revert me with your updated CV and following details. Designation: Years Of Experience: Current Company: Current Salary: Notice Period: (If Serving Please Mention Last Working Day) Expected CTC: Any Offer In Hand, If Yes Mention Offer Amount And Joining Date Relocation to Hyderabad: Willing to work in EST(IST 5 PM to 2 AM)/(IST 3 AM to 1 PM):
Job Description: Instructional Designer Position: Instructional Designer Location: Hyderabad Job Type: Full-Time Reports to: About the Role: We are seeking a creative and detail-oriented Instructional Designer to design and develop engaging learning experiences. You will be responsible for creating training programs, e-learning modules, and educational materials tailored to diverse audiences. The ideal candidate has a knack for understanding complex information and transforming it into clear, effective, and learner-friendly content. Key Responsibilities: Content Design & Development Design and develop instructional materials, including e-learning modules, instructor-led training, and blended learning solutions. Create engaging learning activities and compelling course content based on instructional objectives. Develop scripts, storyboards, and prototypes for multimedia content such as videos and animations. Ensure instructional design aligns with adult learning principles and the latest e-learning standards. Needs Assessment & Analysis Collaborate with subject matter experts (SMEs) to identify training needs and objectives. Conduct learner analysis to understand target audience characteristics and tailor content accordingly. Perform task and workflow analysis to ensure training is relevant and practical for learners. Technology Integration & Innovation Utilize instructional design tools and Learning Management Systems (LMS) to create, manage, and deploy training programs. Explore and integrate new technologies such as virtual reality (VR), gamification, and interactive simulations. Ensure course compatibility with SCORM, xAPI, or other e-learning standards. Evaluation & Continuous Improvement Evaluate the effectiveness of instructional programs using assessments, feedback, and performance metrics. Update and refine existing courses based on feedback and changing organizational needs. Stay updated on instructional design trends and incorporate innovative techniques into training programs. Qualifications: Education: Bachelors degree in Instructional Design, Education, Learning & Development, or a related field Skills & Experience: 2+ years of experience in instructional design or e-learning development. Proficiency with instructional design tools such as Articulate Storyline, Adobe Captivate, or Camtasia. Experience with graphic design tools (e.g., Adobe Photoshop, Illustrator) is a plus. Familiarity with LMS platforms and e-learning standards (SCORM, xAPI). Strong project management skills with the ability to handle multiple projects simultaneously. Soft Skills: Excellent communication and collaboration skills. Attention to detail and a commitment to quality. Creative thinking and a passion for innovation in learning design. Problem-solving mindset and ability to adapt to feedback. Preferred Qualifications: Certification in Instructional Design or E-learning (e.g., ATD, CPTD). Experience with mobile-first learning and microlearning design. Familiarity with data analytics for learning effectiveness. Benefits: Opportunity to shape innovative learning experiences. Professional development and growth opportunities. Flexible work environment, with potential for remote work.
About ISSQUARED: An emerging value provider across an array of digital transformation solutions to address on-demand security and governance needs. Founded in 2010, the footprints of ISSQUARED span across the pillars of Cybersecurity, Cloud Infrastructure, and Managed Services to companies of all sizes, including Fortune 500. The core competencies of IT Security and Infrastructure Solutions complement each other to form ISSQUARED. Job Category: Fulltime Job Title: Network L2 Engineer Work Location: Hyderabad(WFO) Qualifications: BE/B.Tech./MTech. /MCA/Degree in Computer Science Experience: 5+ years Key Responsibilities: Provide L2 escalation support for issues on varied platforms like: Palo Alto, Juniper, Cisco, Fortinet switches, routers and firewalls. Wireless solutions like Cisco/Xirrus. VPN concentrators, WAN accelerators. Load-balancers, SD WAN technologies. Cloud networking and replication technologies. Responding to network management alerts as escalated from L1 teams and working with clients to resolve the issues. Ensure adherence to Managed services SLA while resolving network related tickets and also follow the best possible ticket hygiene practices. Provide support to Design/Implementation team in design of network solutions as required by the customer utilizing multi-vendor technology scenarios in consultation with the projects and sales teams. Be able to develop availability, capacity and utilization trends, engage customer to showcase value of upgrading environments to address gaps. Represent the networks team on customer calls to present ISSQUARED capabilities, processes and technical capabilities in the network tower. Engage in operational projects like upgrades, vendor platform changes etc. Provide pre-sales support to sales teams as needed for Managed services RFPs. Analyze existing networks and equipment and identify opportunities for improvement and solutions that meet business requirements. Document existing and new networks and create SOP/TSG for junior members of the team. Be responsible for training the team. Ability to learn and understand new solutions and platforms for support. Ability to partner with onshore team members to jointly develop, implement and support solutions. Be available on-call for emergency support. Develop and maintain excellent relations with key service managers and stakeholders in the customer organizations. 5+ years experience with at least 3 years as L2 network engineer. Deep knowledge of firewalls design philosophies, implementation methodologies, rule management and integration with other edge devices like accelerators, IDS/IPS etc. Special skills in Juniper, Fortinet and Palo Alto preferred. Understanding of the network security requirements in a cloud based environment as well as impact of mobile devices and endpoint management concerns. Good communication and coordination skills to manage relationships with internal teams,customers, consultants and vendors. Process and result oriented, problem solving, decision and execution focused. Working conditions: Flexible to work under US EST/PST time zone. Interested candidates can share Cv's to dpolluko@issquaredinc.com
Job Overview: We are looking for an experienced Java Developer with over 3 years of hands-on experience in building, maintaining, and enhancing scalable Java applications. As a part of a dynamic development team, you will be responsible for designing and implementing scalable, high-performance systems. Work Location: Delhi/NCR Qualifications: BTech/MTech/MCA/Degree in Computer Science Experience: 3-7 yrs Key Responsibilities: Desing, develop, and maintain high-performance applications using Java, Spring Boot, and related technologies. Develop and optimize algorithms to store large data. Develop and maintain REST API for data access and integration with external systems. Ensure the security, reliability, and performance of the Java applications. Write clean, scalable, and maintainable code adhering to the coding standards and best practices. Troubleshoot and resolve issues with data collection, processing, and presentation. Preferred Skills: 3+ years of experience in Java development. Strong Core Java, OOPs, File Handling, Exception Handling skills are required. Strong experience with Java, Spring Framework (Spring Boot, Batch Processing, Spring Security). Strong experience with (SQL/NOSQL) databases. (PostgreSQL, MongoDB are preferrable). Proficiency in building scalable, distributed systems. Solid understanding of multithreading, concurrency, and performance optimization. Nice to have Skills: Docker, Kubernetes, Git, CI/CD pipelines Grafana, Prometheus Kafka or RabbitMQ Understanding of Agile methodologies Interested candidates can share Cv's to dpolluko@issquaredinc.com
Job Description: Job Title: Software Engineer/Sr Software Engineer Experience: 4 to 10 years Job Location: India Required Skills: BE/B.Tech./M.Tech. /MCA/Degree in Computer Science Strong knowledge and experience on .net framework, ASP.Net, MVC, Web API, C#.Net, LinQ Strong knowledge and experience on SQL application programming, Entity Framework Solid understanding of OOP Principles Experience in Windows Services and event handling along with multi-threading concepts is highly desirable Experience of working with Visual Studio 2015 onwards Strong Knowledge of ASP.NET Web API Understanding of Agile methodologies and SCRUM framework Demonstrated ability to design and develop UI that provides excellent user experience (UX) Strong debugging, analytical and problem-solving skills. Familiarity with design patterns Exposure integrating systems with off-site partners and vendors Ability to work independently and in a team environment effectively with min supervision, and take ownership Ability to interact positively and effectively with employees at all levels within the organization, as well as with customers, prospects, and vendors Good written and oral communication skills Key Responsibilities : Design and develop new features according to product functional specification and design requirements Interact with the senior/lead architects and understand/document technical requirements Develop unit test cases and assist the testing team in integration testing React proactively to bugs and errors identified by the testing team, provide timely fixes Provide status updates on regular basis to the Reporting Manager Provide technical support during implementation efforts, working with technical team members and with business users as required to provide troubleshooting and solutions to technical issues Independently present their work to the internal / external teams during product demos Interested candidates can share cv's to dpolluko@issquaredinc.com
Develop the target state architecture for the most complex projects, which define the end-to-end solution for the most strategic or complex project within ISSQUARED and is utilized as the source of truth for planning and execution across business and technical domains. Document the solutions leveraging existing standards and create new templates where required; present them to project-specific governing bodies for review and approval. Consulting skills are imperative to gain consensus on solutions proposed. Wide knowledge of architecture standards and patterns, a passion for advocating their correct usage and excellent communication skills (written and verbal). Work alongside Development Managers to review and/or create the feature designs for the major/minor releases and participate in defect analysis for maintenance releases to ensure the robust functional resolution to the customer-facing issues. Provide technical guidance and mentorship to engineers, designers, and developers. Engage cross-organizational teams such as Product Management, Integrations, Services, Support, and Operations, to ensure the success of overall software development,
Required Skills: BE/B.Tech./M.Tech. /MCA/Degree in Computer Science Strong knowledge and experience on Dot Net Core 7.0 onwards, Angular7+, MVC, C#, LINQ, HTML5, JavaScript, Rest API Working Experience on Postgres SQL, Good Understanding of OOPS Concepts Experience in Windows Services and event handling along with multi-threading concepts is highly desirable. Strong debugging, analytical and problem-solving skills. Good to have familiarity with design patterns. Ability to work independently and in a team environment effectively with min supervision and take ownership. Ability to interact positively and effectively with employees at all levels within the organization, as well as with customers, prospects, and vendors. Good written and oral communication skills Added Advantage - Exposure of ORM Nice to have Skills: SQL Server, Mongo DB, React Js, Typescript, Node Js, Docker Kubernetes and any Git based version Control systems. Key Responsibilities: Design and develop new features according to product functional specification and design requirements. Interact with the senior/lead architects and understand/document technical requirements Develop unit test cases and assist the testing team in integration testing React proactively to bugs and errors identified by the testing team, provide timely fixes Provide status updates on regular basis to the Reporting Manager Provide technical support during implementation efforts, working with technical team members and with business users as required to provide troubleshooting and solutions to technical issues Independently present their work to the internal / external teams during product demos Ability to Develop, refine, and tune integrations between applications. Analyze risk and report problems in meeting system requirements.
Qualifications: BE/B.Tech degree in computer science orrelated field preferred Key Responsibilities: Elicit, analyze, and document business andfunctional requirements related to IAM across systems and platforms. Collaborate with product owners, architects, developers, and securityteams to define IAM features and improvements. Translate business requirements into user stories, process flows, andfunctional specifications. Conduct current state vs. future state analysis for IAM capabilitiesincluding provisioning, de-provisioning, SSO, MFA, and governance. Support the design and implementation of IAM frameworks, role models(RBAC/ABAC), and policies. Ensure IAM initiatives align with compliance standards (GDPR, HIPAA,NIST, SOX, etc.). Participate in tool/vendor evaluations and contribute to IAM roadmapplanning. Work closely with QA teams for validation of IAM functionalities duringUAT. Maintain documentation in project management tools. Assist in other project management activities and project relatedfinancials. 69 years of experience as a BusinessAnalyst, with at least 46 years in Identity and Access Management. Experience in IAM within B2B/SaaS productorganizations. Familiarity with CIAM, Zero Trust, and IAMgovernance frameworks. Understanding of security protocols and standards (OAuth2, SAML, SCIM). Technical understanding of IAM APIs and integration mechanisms. Strong knowledge of IAM principles: SSO, MFA,Federation, Directory Services, RBAC, ABAC, and Lifecycle Management. Hands-on experience with IAM tools like Okta, Azure AD, SailPoint, PingIdentity, or similar. Experience in Agile methodologies with tools like JIRA and Confluence. Excellent documentation, communication, and stakeholder managementskills.
Key Responsibilities : Provide Level 2 support for server infrastructure and VMware virtualization technology. Troubleshoot and resolve technical issues related to servers, virtual machines, and associated systems. Monitor system performance and implement proactive measures to ensure optimal operation. Collaborate with cross-functional teams to design and implement server solutions that meet business requirements. Perform regular maintenance tasks such as patching, upgrades, and backups. Create documentation and knowledge base articles for reference by team members. Participate in on-call rotation schedule to provide after-hours support when needed. Requirements: Prior experience in providing Level 2 support for server infrastructure and VMware technology. Demonstrated proficiency in troubleshooting server-related issues and implementing solutions in a timely manner. Certifications such as VMware Certified Professional (VCP) or MCP or equivalent are preferred. Strong knowledge of server hardware, operating systems, networking, and storage technologies. Excellent communication skills with the ability to work effectively in a team environment. Proven ability to prioritize tasks and manage multiple projects simultaneously. Willingness to continuously learn and adapt to new technologies in the server support domain.
Qualification s : BE/B.Tech. / MTech. / MCA/Degree in Computer Science Working Conditions : Flexible to wo rk in Shifts . Key Responsibilities : Monitor customer infrastructure components like servers, networks, firewalls using monitoring tools as part of the NOC team. Ensure that effective follow-up communication via mail and phone is delivered to keep customer aware of the developments on his/her reported issue. Develop strong working relationships with on-site engineers and work together as a single team. Provide L1/L2 support and resolution in as many of the following technical areas as possible: Network access, internet access, DNS, DHCP issues Routing, switching and firewall issues VoIp Telephony issues Storage issues, backup and restore issues Anti-virus and other endpoint system management issues on tools like Symantec, Bitdefender User account creation, management, basic AD issues, license management Office 365, Exchange e-mail client & server management Desktop & laptop hardware issues escalation support Parts ordering and asset tracking Patch management of desktops and servers using tools like SCCM Virtual machine installation and management on Hyper-V, Azure and AWS SDN monitoring and first level support Working knowledge of SIEM tools like CyberArk, FortiSIEM Be part of the pool of resources manning the 24x7 support helpline and take calls/chats coming in from end-customers to understand the issues being faced and document the same in the ticketing systems. Monitor incoming mails and auto-ticketing tools and ensure timely response and resolution to customers. Update ticketing systems with the appropriate information as case progresses and manage tickets for higher level escalation teams. Must have knowledge reparably in OKta/Wintel/HyperV/Azure. Preferred Skills: Excellent customer facing skills with fluency in written and spoken English. Bachelors degree in Science or higher. (B.E/B.Tech preferred). MCSE/CCNA preferred. Practical knowledge of monitoring tools like Solarwinds, Auvik, Connectwise Automate, SCCM, Elk Stack, Netview etc Ability to quickly scale up and learn technologies outside of core areas of expertise. Proven experience of effectively handling customer dissatisfaction. Understanding of ITIL concepts and processes. Basic understanding of virtualization technologies is an added advantage.
Job Category : Full-Time Job Title: Graphic Designer Learning & Development Work Location: Hyderabad Qualifications: Any Degree/ Post Graduation Experience: 35 years (Minimum 2 years in a software/technology domain) Job Overview: We are seeking a skilled and creative Graphic Designer to join our Learning and Development (L&D) team . The ideal candidate will have experience designing visually engaging content tailored for employee training and development. This role involves working closely with instructional designers and L&D professionals to produce impactful presentations (PPTs), training materials, and multimedia content that enhance the learning experience across the organization. Key Responsibilities: Design high-quality, engaging PowerPoint presentations for internal training programs. Create graphics, icons, templates, and visual assets for e-learning and instructor-led training content. Develop infographics, whitepapers, and illustrations to support complex training topics. Collaborate with L&D stakeholders to conceptualize and design materials aligned with learning objectives. Assist in developing video tutorials, animations, and screen recordings using tools like Camtasia or After Effects. Create banners, handouts, and visual materials for internal learning events or workshops. Preferred Skills: Proficiency in: Adobe Illustrator, Photoshop, InDesign, After Effects, Camtasia, CorelDRAW Microsoft PowerPoint (advanced-level design skills) Ability to visualize abstract or technical concepts and translate them into clear visuals Strong attention to detail and understanding of instructional design principles Good communication and collaboration skills to work effectively with cross-functional teams interested candidates can share cv's to dpolluko@issquaredinc.com
Job Overview : Qualification s : BE/B.Tech. / MTech. / MCA/Degree in Computer Science Working Conditions : Flexible to wo rk in Shifts . Key Responsibilities : Provide first-level technical support for Hyper-V virtualization environments and storage systems. Troubleshoot and resolve user-reported issues related to Hyper-V configuration, performance, and connectivity. Monitor system alerts and proactively address potential problems to ensure system availability. Collaborate with the Level 2 support team to escalate complex issues that require higher-level expertise. Document support activities, solutions provided, and troubleshooting steps for knowledge sharing. Requirements: Proficiency in Microsoft Hyper-V virtualization technology and experience in supporting virtualized environments. Knowledge of storage systems such as SAN, NAS, RAID configurations, etc. Strong troubleshooting skills with the ability to diagnose and resolve technical issues promptly. Excellent communication skills to interact effectively with users and escalate issues as needed. Relevant certifications or training in Hyper-V administration or storage technologies would be advantageous.
Qualifications: BE/B.Tech.MTech./MCA/Degree in Computer Science Experience: 8+ yrs Job Overview We are hiring a Business Analyst to join our project/Product team. You will work closely with Scrum master product lead alongside other developers and QA. Your main tasks will include performing detailed requirements gathering and analysis, documenting processes, working with QA and Developers explaining the business/product requirements, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. You will be asked to play a key role for that you will be working within the team and customer and make sure converting the functional requirements to the technical requirements. You will create the uses cases, features, EPICS and follow the agile best practices. Responsibilities & Duties: Required an Agile BA who can understand the Agile frameworks & Process. Required a Scrum BA who can work closely with different scrum teams. Evaluating business processes, anticipating requirements. Leading ongoing reviews of business processes and developing optimization techniques. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and leadership teams. Providing leadership, training, coaching, and guidance to junior staff. Ensuring the Product strategy & solutions meet business needs and requirements. Create features/stories for the agile story board. Updating, implementing and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Preferred Skills Scrum certified Agile Oriented Excellent Communicator Technical Background (Ex: understanding of .net technologies) Worked on Infrastructure/ IT service Management products Prior Product experience
Job Category Full-Time Job Title Senior Manager Work Location Hyderabad Qualification s BE/B.Tech. / MTech. / MCA/Degree in Computer Science Expereince8-12 years Working Conditions Flexible to wo rk in EST/PST working hours . Key Responsibilities Understand the suite of offerings and services provided to customers with focus on SLAs, processes unique to each customer and in-flight projects and actions currently underway. Develop and maintain excellent relations with key service managers and stakeholders in the customer organizations . Ensure internal delivery organizations show 100% adherence to customer processes and delivery timelines. Chair daily calls to co-ordinate open issues and next steps with the ability to track and report across multiple cust
About ISSQUARED: About ISSQUARED, IncAn emerging value provider across an array of digital transformation solutions to address on-demand security and governance needs. Founded in 2010, the footprints of ISSQUARED span across the pillars of Cybersecurity, Cloud Infrastructure, and Managed Services to companies of all sizes, including Fortune 500. The core competencies of IT Security and Infrastructure Solutions complement each other to form ISSQUARED. Job Title Hyper-V Engineer- L3 Work Location: Hyderabad Job Category: Full Time Qualification: Bachelor’s/Master’s degree in computer science or equivalent combination of education Experience: 8+ years Job Overview-Roles & Responsibilities: Deep understanding of past and current versions of Microsoft Server OS Strong understanding of Microsoft cloud technologies such as Microsoft Azure and Office 365, and other related products Strong experience with storage products such as Nimble, Dell SC/EMC, NetApp and Hyper-converged platforms such as Nutanix, VxRack, Simplivity Strong experience with virtualization platforms including VMware and Hyper-V Advanced Storage Connectivity experience with iSCSI, NFS, FC, and FCoE Implementation and support of backup and disaster recovery solutions Advanced Layer 3 Networking/Subnetting Knowledge Good understanding and experience working in Linux operating systems Good understanding of other cloud technologies like AWS and GCP Good understanding of various regulations compliance requirements like HIPAA, PCI, GDPR to name a few. Working knowledge of commonly used networking solutions / ability to work with network architects to help design and support end to end solutions Work closely with multiple team members on shore and off shore Interact and create positive business-building relationships with ISSQUARED vendors. Create and present technology solutions/roadmaps to customers based on their needs Create solution drawings to support the ISSQUARED sales teams’ efforts Collaborate with ISSQUARED post-sales engineers to assist them in deployment of the solutions being offered to customers, especially when it transfer over to Managed Services post implementation Keep up to date on current releases and new products. Inform team members and customers of information that would be useful in their environments. Bachelor’s/Master’s degree in computer science or equivalent combination of education 7+ years supporting IT solutions (Windows, VMWare, Azure, storage, Unix). 7+ years’ experience with gathering client business, technical and functional requirements. 5+ years analyzing and documenting business processes. 5+ year with IT project or program management, including leading cross- functional teams and activities. Must be flexible with EST/PST working hours
Work Experience : 8+ Years Time Zone : Should be flexible working in PST/EST hours Deliverables Key Responsibilities o Manage and successfully deliver ISSQUARED SOC services to external customers in a shared or dedicated model. o Leadership and Management of the SOC team including hiring, developing & retaining personnel, workload assignment, process development, project management o Work with sales and pre-sales teams to develop and present the SOC and other cyber security offerings to potential customers. o Develop standard operating procedures and other appropriate documents to enforce quality and consistency of Security services being delivered. o Stay in touch with the latest exploits and fixes and be tuned to lead the team on effective zero-day exploit situations. o Analyse event streams from the SIEM tools and recommend/implement optimum tuning features to ensure that analysts and agents are not loaded with a high number of false positives. o Able to technically design, manage & configure SIEM tools like QRADAR, Crowdstrike, FortiSIEM, Microsoft Sentinel. Firewalls & IDS/IPS solutions VAPT tools and processes o Adherence to all SLAs and committed to the principle of zero events being missed. o Setup, lead and drive to closure SSIRT calls, lead forensic analysis activities with on-shore counterparts and other technical managers/leads. o Work closely with other teams like the NOC, L3 escalation support teams to drive cohesive responses to major issues. o Identify custom reporting requirements, translate requirements into SIM technical specifications. o Ensure shifts are staffed appropriately and right resources are recruited as per business needs. o Contribute to improving the delivery processes and metrics. o Contribute to training and development of documentation required to support the service. o Work closely with engineering teams to refine the monitoring solutions and processes deployed leading to efficiencies. o Be able to create dashboards and reports, set up calls with customers and present daily, weekly and monthly trends and performance statistics. Essential Attributes and Skills Needed: o Fluency in spoken and written English with minimal or no MTI influence. o Bachelors degree in Science or higher. (B.E/B.Tech preferred). o In-depth knowledge of security concepts such as Cyber-attacks and techniques, threat vectors, risk management, incident management etc. o Experience in security device Management and SIEM tools o Knowledge of applications, databases, middleware to address security threats against the same. o Proficient in preparation of reports dashboards and documentation. o Good Analytical skills, problem solving and Interpersonal skills. o Solid and demonstrable comprehension of information security including malware, emerging threats, attracts, and vulnerability management o Experience with reviewing raw log files, data correlation, and analysis (i.e firewall, network flow, IDS, system logs) including integration and workflow experience with Security automation and orchestrations platforms. o Subject matter expert(SME) in one or multiple areas such as Windows, UNIX, mid-range, mainframe, firewalls, intrusion detection, Endpoint Detection and Response, threat detection analysis and /or information risk management.
Support helpline and take calls/chats coming in from end-customers to understand the issues being faced and document the same in the ticketing systems. Monitor incoming mails and auto-ticketing tools and ensure timely response and resolution to customers. Monitor customer infrastructure components like servers, networks, firewalls using monitoring tools as part of the NOC team. Ensure that effective follow-up communication via mail and phone is delivered to keep the customer aware of the developments on his/her reported issue. Develop strong working relationships with on-site engineers and work together as a single team. Provide FCR to customer areas in as many of the following technical areas as possible: OS Installations, driver issues, printer issues. Mobile device management. Software installations, customer specific application issues. Grant/revoke access to infrastructure devices/services, applications. Network access, internet access, DNS, DHCP issues. Storage issues, backup and restore issues. Anti-virus and other endpoint system management issues. User account creation, management, basic AD issues, license management. Office 365, Exchange e-mail client management. Desktop & laptop hardware issues. Parts ordering and asset tracking. Patch management of desktops and servers. Excellent customer facing skills with fluency in written and spoken English. interested candidates can share cv's to dpolluko@issquaredinc.com
Job Title Principal Architect -Dotnet Work Location: Hyderabad Job Category: Fulltime Qualifications BE/B.Tech./M.Tech. /MCA/Degree in Computer Science Experience: 7+years Responsibilitiesand Duties Design and develop new features according to productfunctional specification and design requirements. Interact with the senior/lead architects andunderstand/document technical requirements Develop unit test cases and assist the testing team inintegration testing React proactively to bugs and errors identified by thetesting team, provide timely fixes Provide status updates on regular basis to the ReportingManager Provide technical support during implementation efforts,working with technical team members and with business users as required toprovide troubleshooting and solutions to technical issues Independently present their work to the internal / externalteams during product demos Ability to Develop, refine, and tune integrations betweenapplications. Analyze risk andreport problems in meeting system requirements . Preferred Skills Strong knowledge and experience on Dot Net Core 3.1 onwards, Angular7+, MVC, Web API, C#, REST LinQ, HTML5, TypeScript, CSS Strong knowledge and experience on SQL applicationprogramming, Entity Framework Core. Solid understanding of OOP Principles Experience in Windows Services and event handling along withmulti-threading concepts is highly desirable Experience of working with Visual Studio 2015 onwards Strong debugging, analytical and problem-solving skills Test driven development & thought process Familiarity with design patterns Soft Skills Good analytical and problem solving skills Ability to work independently as well as in a teamenvironment eectively with minimum supervision and willing to take ownership Ability to interact positively and eectively with employeesat all levels within the organization, as well as with customers, prospects,and vendors Good written and oral communication skills Nice to have Skills Knowledge of IT infrastructure components like directoryservices, identity & access management, SSO services, PKI, monitoring tools& ticketing systems. Knowledge of business processes and/or tools in HR, Assetmanagement, Project Management, Financial billing areas. Ability to set up product demos and assist sales &pre-sales teams with client presentations and enquiries
Job Title Associate Specialist Developer -Dotnet Work Location: Hyderabad Job Category: Fulltime Qualifications BE/B.Tech./ M.Tech . /MCA/Degree in Computer Science Experience: 5+years Responsibilitiesand Duties Design and develop new features according to productfunctional specification and design requirements. Interact with the senior/lead architects andunderstand /document technical requirements Develop unit test cases and assist the testing team inintegration testing React proactively to bugs and errors identified by thetesting team, provide timely fixes Provide status updates on regular basis to the ReportingManager Provide technical support during implementation efforts,working with technical team members and with business users as required toprovide troubleshooting and solutions to technical issues Independently present their work to the internal / externalteams during product demos Ability to Develop, refine, and tune integrations betweenapplications . Analyze risk andreport problems in meeting system requirements . Preferred Skills Strong knowledge and experience on Dot Net Core 3.1 onwards, Angular7+, MVC, Web API, C#, REST LinQ , HTML5, TypeScript, CSS Strong knowledge and experience on SQL applicationprogramming , Entity Framework Core. Solid understanding of OOP Principles Experience in Windows Services and event handling along withmulti -threading concepts is highly desirable Experience of working with Visual Studio 2015 onwards Strong debugging, analytical and problem-solving skills Test driven development & thought process Familiarity with design patterns Soft Skills Good analytical and problem solving skills Ability to work independently as well as in a teamenvironment eectively with minimum supervision and willing to take ownership Ability to interact positively and eectively with employeesat all levels within the organization, as well as with customers, prospects,and vendors Good written and oral communication skills Nice to have Skills Knowledge of IT infrastructure components like directoryservices , identity & access management, SSO services, PKI, monitoring tools& ticketing systems. Knowledge of business processes and/or tools in HR, Assetmanagement , Project Management, Financial billing areas. Ability to set up product demos and assist sales &pre-sales teams with client presentations and enquiries