Network Engineer L3

Job Description

Job Role: Network Engineer-L3 Job Location: Hyderabad (Work from Office) Shift: IST 5PM to 2 AM/ IST 3 AM to 1 PM Experience: 10 to 20 Yrs Deliverables Provide L2/L3 escalation support for issues on varied platforms like: Palo Alto, Juniper, Cisco, Fortinet switches, routers and firewalls. Wireless solutions like Cisco/Xirrus VPN concentrators, WAN accelerators Load-balancers, SD WAN technologies Cloud networking and replication technologies Responding to network management alerts as escalated from L1 teams and working with clients to resolve the issues. Ensure adherence to Managed services SLA while resolving network related tickets and also follow the best possible ticket hygiene practices. Provide support to Design/Implementation team in design of network solutions as required by the customer utilizing multi-vendor technology scenarios in consultation with the projects and sales teams. Be able to develop availability, capacity and utilization trends, engage customer to showcase value of upgrading environments to address gaps. Represent the networks team on customer calls to present ISSQUARED capabilities, processes and technical capabilities in the network tower. Engage in operational projects like upgrades, vendor platform changes etc. Provide pre-sales support to sales teams as needed for Managed services RFPs. Analyze existing networks and equipment and identify opportunities for improvement and solutions that meet business requirements. Document existing and new networks and create SOP/TSG for junior members of the team. Be responsible for training the team. Ability to learn and understand new solutions and platforms for support. Ability to partner with on-shore team members to jointly develop, implement and support solutions. Be available on-call for emergency support. Develop and maintain excellent relations with key service managers and stakeholders in the customer organizations. Essential attributes and competencies include: 9+ years experience with at least 2 years as L3 network engineer Deep knowledge of firewalls design philosophies, implementation methodologies, rule management and integration with other edge devices like accelerators, IDS/IPS etc. Special skills in Juniper, Fortinet and Palo Alto preferred . Understanding of the network security requirements in a cloud based environment as well as impact of mobile devices and endpoint management concerns. Willing to work exclusively US EST/PST hours. Good communication and coordination skills to manage relationships with internal teams, customers, consultants and vendors Process and result oriented, problem solving, decision and execution focused If you are interested, please revert me with your updated CV and following details. Designation: Years Of Experience: Current Company: Current Salary: Notice Period: (If Serving Please Mention Last Working Day) Expected CTC: Any Offer In Hand, If Yes Mention Offer Amount And Joining Date Relocation to Hyderabad: Willing to work in EST(IST 5 PM to 2 AM)/(IST 3 AM to 1 PM):