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SWS - Student Welfare Services Professional

SWS - Student Welfare Services Professional

2 - 5 years

8 - 12 Lacs

chandigarh

Posted:7 hours ago| Platform:

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Skills Required

project management data management data analysis mis reporting business analysis management reporting counselling administrative support mis mis operations information systems mis development reporting support services communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Associate Student Welfare Services will play a pivotal role in fostering a supportive, inclusive, and engaging environment for students
This individual will be responsible for implementing welfare initiatives, managing student grievances, supporting mental health and well-being programs, and facilitating access to essential student resources and services
The role demands empathy, strong interpersonal skills, and a proactive attitude toward enhancing the overall student experience

Key Responsibilities:

Student Support Services:

Serve as the first point of contact for student welfare inquiries.

Facilitate access to mental health and counseling resources.

Provide guidance on academic and non-academic support systems.

Welfare Program Implementation:

Assist in designing and executing programs aimed at enhancing student well-being, including orientation, wellness workshops, awareness campaigns, and peer support initiatives.
Coordinate with internal departments and external agencies to deliver these programs effectively.

Grievance Management:

Receive, document, and escalate student complaints and concerns to relevant departments.
Track resolution progress and ensure timely and appropriate responses.

Communication Outreach:

Develop and disseminate student welfare materials such as newsletters, policy briefs, and event promotions.
Manage communication channels including email, social media, and welfare portals.

Event Planning and Coordination:

Organize student welfare events, awareness days, and training sessions.
Collaborate with student bodies and clubs for inclusive engagement.

Data Management Reporting:

Maintain records of student cases, participation in welfare activities, and feedback.
Assist in preparing periodic reports and presentations on welfare metrics and outcomes.

Key Requirements:

Education:
Bachelors degree in Psychology, Social Work, Education, or related field. A Masters degree is preferred.
Experience:
1-3 years of relevant experience in student affairs, counseling, or administrative support in an educational environment.

Skills:

Strong interpersonal and communication skills.
High emotional intelligence and cultural sensitivity.
Ability to maintain confidentiality and handle sensitive information.
Organizational and problem-solving capabilities.
Proficiency in MS Office; experience with student information systems is a plus.

Preferred Attributes:

Experience working with young adults in educational settings.
Awareness of mental health issues and student welfare trends.
Ability to handle multiple priorities in a dynamic environment.
Passionate about student development and engagement.

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