SVP - Divisional Control Office

As a seasoned professional in risk management, internal audit, and process modelling, you will be responsible for leading and managing a team of process modellers and instructional writers. Your primary goal will be to ensure that the services provided by your team meet stakeholder expectations and NAB standards consistently. Supporting key stakeholders and 2nd line risk partners in executing essential processes related to process modelling and instructional writing activities will be a crucial aspect of your role. This includes reviewing and endorsing various dashboards and collaborating with Process &/ Model owners, Change teams, DCO, project teams, and SMEs to contribute towards divisional targets. You will play a significant role in developing and maintaining a positive team culture while fostering an agile delivery mindset. Conducting coaching sessions with team members and designing training programs/workshops on process modelling and instructional writing will be vital to enhance team awareness and maturity. Furthermore, your contribution to the development of Centre of Excellence (COE) practices will involve working with the broader squad to continuously enhance standard processes, tools, and templates. Your focus will be on uplifting capability within COE and across Enterprise Operations, with the ultimate goal of achieving PACE accreditation. Proactively monitoring process risk and assurance requirements to ensure compliance within the agreed Risk Appetite and timely management of any non-compliance issues will be part of your responsibilities. Identifying process optimisation and automation opportunities from process models and driving best practices and consistency across the enterprise in process modelling and instructional writing activities will be key focus areas. To excel in this role, you should have at least 15+ years of experience in risk management, internal audit, and/or process modelling, along with a tertiary qualification in an aligned discipline. Post Graduate qualifications would be desirable. Your experience in Banking and Financial services, managing and leading teams, knowledge of control design, risk assessment, and process modelling standards will be critical. Demonstrated expertise in Lean & Six Sigma methodologies, process mapping tools like MS Visio and Signavio, and process documentation such as Standard Operating Procedures is necessary. Your ability to influence, strong problem-solving skills, stakeholder management capabilities, inquisitive and critical thinking approach, and proficiency in autonomously organizing and facilitating workshops with Subject Matter Experts will be essential for success in this role.,