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Orange Technolab.pvt.ltd.
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Support Executive

Support Executive

Orange Technolab.pvt.ltd.

0 years

1 - 3 Lacs

ahmedabad

Posted:11 hours ago| Platform: GlassDoor logo

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Skills Required

support resolve documentation technology communication multitasking

Work Mode

Remote

Job Type

Full Time

Job Description

Job Summary:

We are looking for a motivated and enthusiastic Support Executive (Fresher) to join our support team. In this role, you will assist customers by resolving issues through email and phone support. This is an excellent opportunity to start your career in the IT and customer support field.

Key Responsibilities:

Respond to customer queries through email and phone calls.
Handle and resolve customer issues and complaints.
Record and maintain detailed documentation of issues and their resolutions.
Coordinate with senior support engineers for complex or escalated cases.

Eligibility Criteria:

Any graduate can apply.
A bachelor’s degree in computer science or information technology will be preferred.
Final-year students awaiting results are also encouraged to apply.

Required Skills:

Good verbal and written communication skills.
Strong problem-solving and multitasking abilities.
A customer-focused mindset with a willingness to learn and grow.
Ability to follow instructions and work well in a team environment.

Job Types: Full-time, Fresher, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Leave encashment
Paid sick time
Provident Fund
Work from home

Education:

Bachelor's (Preferred)

Work Location: In person

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