Posted:2 months ago|
Platform:
Work from Office
Full Time
Liaison with clients in order to study and understand their queries/issue and incorporating/addressing the same on the platform.
Analysis of the data/query.
Maintain the document for all the features integrated into the platform for helpline team.
Coordinating with the concerned teams/department in order to address the queries
Testing of the developed and integrated functionalities.
Providing inputs based on daily interaction with clients/vendor for development of the platform.
Imparting training and conducting sessions to make the concerned department/clients about the latest developments on the platform.
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