Support Engineer , Japanese Language

Capgemini

4 - 6 years

8 - 17 Lacs

gurugram

Posted:9 hours ago| Platform:

Apply

Skills Required

japanese jlpt n1 support engineer

Work Mode

Hybrid

Job Type

Full Time

Job Description

Support Engineer (Japanese)

Location:

Support Engineer (Japanese)

Key Responsibilities

Handle customer calls and provide support to English and Japanese clients.
Work in globally distributed virtual teams.
Manage demanding client groups and ensure timely resolution of issues.
Provide Tier 2 support for critical production environments.

Required Skills & Qualifications

Japanese Language Proficiency:
JLPT N1 (Mandatory).
Technical Expertise:

Managed File Transfer products:
Connect:Direct
,
Sterling B2B Integrator
,
Sterling File Gateway
.
Cloud technologies:
Kubernetes
,
OpenShift (OCP)
.
Transmission protocols:
sFTP
,
Connect:Direct
.
Secure protocols:
TLS
,
SSL
.
Networking & security: cryptography applications, data security.
OS administration:
Windows
and
Unix
.
Scripting:
Windows/Unix scripting
,
XML coding
.
Connect:Direct support experience.

Willingness to work in a
247 Production Support model
.

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