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Support and Operations Analyst

Support and Operations Analyst

SE Mentor

6 - 7 years

5 - 8 Lacs

kochi bengaluru

Posted:-1 days ago| Platform:

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Skills Required

operations analyst excel debugging investigation power bi management ssis sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Strong knowledge of SQL, SSIS, PowerBI
2. Good amount of knowledge on PBI, 3. Strong debugging skills and excellent communication (Verbal/written) 4. Ability to deliver data on time with operations skills. 5. Ability to handle client queries without slipping on the agreed SLA. 6. Ability to multitask and manage client expectations without compromising on quality. 7. Have the skills to handle difficult conversations that may arise during customer dissatisfaction. 8. Independent thinker, Share investigation results and observations with the stakeholders. 9. Ability to analyze the code and understand the business logic. 10. Should be capable enough to create dashboards in Excel and PBI. 11. Ability to work in a team and coordinate with team members in performing quality checks for the delivery of projects with tight turnaround times. 12. Strong organizational skills with the ability to multitask and work independently and efficiently to meet scheduled deadlines.

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Support and Operations Analyst