Support and Operations Analyst

As a Data Analyst, your role will involve utilizing your strong knowledge of SQL, SSIS, and PowerBI to deliver data on time with operational skills. Your primary responsibilities will include: - Utilizing SQL and SSIS to extract, transform, and load data - Creating dashboards in Excel and PowerBI - Analyzing code and understanding business logic - Managing client queries and expectations within agreed SLAs - Handling difficult conversations during customer dissatisfaction To excel in this role, you should possess good communication skills, strong debugging abilities, and the capacity to multitask effectively. Additionally, you must be an independent thinker who can share investigation results with stakeholders and collaborate with team members to ensure project deliveries meet quality standards within tight deadlines.,