Supply Chain Operations Associate

 About The Role  

Skill required: Source - Supplier Relationship Management

Designation: Supply Chain Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years
Language - Ability:English(International) - Proficient
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Supplier Onboarding Specialist supports the enablement of suppliers onto the Network, for their respective Buyer customers. The role will provide administrative assistance to expedite the registration and onboarding of new suppliers and relationship requests. The role manages the day to day written (email) and telephonic interaction with suppliers to ensure that they can transact on the Network with their Buyer customers. This role will work with cross functional teams to support the requirements of the supplier membership growth strategy and provide support as required to achieve requisite regional revenue targets. The Supplier Onboarding Specialist will also work closely with the Network Deployment Leads and provide excellent service delivery to the buyers and suppliers.

What are we looking for? Tasks and Responsibilities

Customer focus

Manage suppliers through the Tools and processes

Assist all assigned suppliers in understanding key value adds for the specific industry internal business objectives and guide sellers on best practices for using the Network

Proactively engage with assigned sellers to ensure on-time enablement

Responsible for monitoring and tracking status of suppliers for project defined milestones

Prioritize strategic suppliers and strategic accounts based on record information in the system

Follow up with suppliers to encourage Network compliance

Train suppliers on how to configure and use their account on the Network

Train suppliers on how to create invoice

Participate in internal trainings and initiatives

Work with other internal teams and help to improve process

Knows the Network and Supplier Enablement Automation features, understand the value of ecommerce and the Network

Excellent communication skills previous experience with verbal and written communication with customers

Customer Service skills - ideally experienced from customer support / sales or related field

Experience working with cross-functional teams with multi-level management

Analytical problem-solving skills demonstrated in professional experience, preferably experience with technical troubleshooting.

Presentation skills

Language skills (Fluency in English)

Technical background previous experience with supporting or selling a technical or service delivery product

Thorough knowledge of the Microsoft Office Suit.

General knowledge of electronic procurement software, preferably knowledge of procurement business processes, from requisitioning to payment

Roles and Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation