Supply Chain Consultant

Role & responsibilities

1.Process Monitoring & Improvement

• Continuously monitor Order Management and Logistics Control Tower processes to identify inefficiencies, risks, and improvement opportunities.
• Define, prioritize, and execute process improvement initiatives to optimize service, cost, and compliance.
• Develop and track KPIs to ensure process efficiency, quality, and customer satisfaction.
• Partner with business and operations teams to standardize processes and drive operational excellence.

2. Digital Transformation & Automation

• Lead identification and implementation of digital tools and automation solutions (Python, Excel-based automation, RPA, dashboards, AI/ML solutions) for process efficiency.
• Collaborate with IT, data analytics, and automation delivery teams to ensure seamless deployment of solutions.
• Build and maintain dashboards and control tower visualizations for real-time monitoring and decision support.
• Act as a change agent, ensuring adoption and training of digital solutions across stakeholder groups.

3. Stakeholder Engagement & Project Leadership

• Partner with supply chain, logistics, order management, and IT teams to drive end-to-end project execution.
• Serve as the single point of contact for digitization initiatives within control tower functions.
• Manage project timelines, budgets, and resources effectively.
• Communicate project progress, risks, and outcomes to leadership and stakeholders.

Qualifications & Skills

• Bachelors/Masters degree in Engineering, Supply Chain, Operations, or related field.
• 5–10 years of experience in supply chain, logistics, or order management with strong exposure to process improvement and digital transformation.
• Proven expertise in Lean Six Sigma, process re-engineering, and project management.
• Strong knowledge of Order Management and Logistics processes in a control tower environment.
• Hands-on experience with automation tools (Python, Excel VBA, RPA, AI/ML-based solutions, Power BI/Tableau dashboards).
• Excellent stakeholder management, communication, and change management skills.
• Strong analytical and problem-solving mindset with ability to translate business needs into digital solutions.

Key Success Metrics

• Reduction in process inefficiencies and manual interventions.
• Increased automation adoption across Order & Logistics Control Tower processes.
• Improved process cycle times, accuracy, and compliance.
• Enhanced stakeholder satisfaction and decision-making speed.
• Delivery of measurable cost savings and productivity improvements.