Supervisor, Technical Customer Support

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Technical Support Specialist, your role will focus on providing technical support and expertise to the sales team and customers during the sales process. Your expertise will be crucial in answering questions about products, providing in-depth demonstrations, and assisting customers in maximizing the benefits of their purchases. Your responsibilities will include diagnosing, troubleshooting, repairing, and debugging complex systems. Key Responsibilities: - Answering questions about products and product lines - Providing in-depth demonstrations of products - Assisting customers in maximizing the benefits of their purchases - Diagnosing, troubleshooting, repairing, and debugging complex systems Qualifications Required: - Strong technical knowledge and expertise in the relevant products - Excellent communication skills to effectively interact with the sales team and customers - Problem-solving skills to diagnose and troubleshoot complex systems efficiently,

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