Supervisor- Loan Admin

Job Description

Key Responsibilities: Team Supervision & Workflow Management: Supervise and coordinate daily activities of the loan administration team, including loan boarding, payment processing, covenant tracking, and collateral management. Review and approve work for accuracy and compliance with loan terms and regulatory requirements. Assign tasks, monitor workload distribution, and ensure SLAs and deadlines are consistently met. Loan Operations & Servicing: Ensure accurate input and maintenance of loan data in the core banking or loan servicing systems. Oversee post-closing activities such as document imaging, collateral perfection, and file audits. Monitor loan maturity, renewals, and tickler systems for covenant and insurance tracking. Compliance & Risk Management: Maintain adherence to internal controls, lending policies, and external regulations (e.g., FDIC, OCC, HMDA). Assist in internal and external audits by providing required documentation and responses. Identify and mitigate operational risks and escalate issues when appropriate. Client & Stakeholder Engagement: Act as an escalation point for client or internal inquiries related to loan servicing and administration. Work closely with loan officers, credit analysts, legal teams, and third-party vendors to resolve discrepancies or complex issues. Training & Development: Train, coach, and develop team members to ensure high performance and knowledge consistency. Conduct regular team meetings, performance reviews, and contribute to succession planning. Reporting & Process Improvement: Prepare and review reports related to loan operations, exceptions, and portfolio performance. Recommend and implement process improvements, automation opportunities, and system enhancements. Qualifications: Bachelor's degree in Business, Finance, or related field (or equivalent work experience). 711 years of experience in loan administration, with at least 12 years in a supervisory role. Strong understanding of commercial and/or consumer loan servicing processes and documentation.