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Success Executive

0 years

0 Lacs

India

Posted:3 days ago| Platform: Linkedin logo

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Skills Required

support resolve chat training retention crm zendesk freshdesk communication troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Provides support and ensures customer satisfaction for tech-based products or services. Responsibilities: Resolve user queries via chat, email, or phone. Onboard new customers and offer training. Monitor customer satisfaction and retention. Coordinate with technical teams for escalations. Key Skills: CRM Tools (Zendesk, Freshdesk), Communication, Product Knowledge, Troubleshooting Show more Show less

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