Style Associate

Role Overview: You will be responsible for understanding customer needs and recommending suitable jewelry products. Addressing customer queries and escalating complex issues when necessary will be a part of your role. It is essential to demonstrate strong product knowledge and communicate value effectively to the customers. Your contribution towards achieving store sales targets and staying updated on new collections and promotions is crucial. Additionally, you will need to adapt to different shift timings, store requirements, and transfers within the cluster. Punctuality, taking on additional responsibilities when required, and supporting store operations including deliveries, online orders, packaging, stock replenishment, and visual merchandising are key aspects of the role. Maintaining store cleanliness, presentation standards, and assisting in theft prevention by following protocols will be part of your daily tasks. It is important to follow company policies, SOPs, and work processes consistently. Collaborating with team members to ensure smooth store functioning and contributing as a team player will be expected from you. Handling customer concerns with sensitivity and using sound judgment in challenging situations while upholding brand standards is essential. Key Responsibilities: - Understand customer needs and recommend suitable jewelry products - Address customer queries and escalate complex issues when necessary - Demonstrate strong product knowledge and communicate value effectively - Contribute to achieving store sales targets and stay updated on new collections and promotions - Adapt to different shift timings, store requirements, and transfers within the cluster - Maintain punctuality and take on additional responsibilities when required - Support store operations including deliveries, online orders, packaging, stock replenishment, and visual merchandising - Maintain store cleanliness, presentation standards, and assist in theft prevention by following protocols - Follow company policies, SOPs, and work processes consistently - Collaborate with team members to ensure smooth store functioning and contribute as a team player - Handle customer concerns with sensitivity and use sound judgment in challenging situations while upholding brand standards Qualifications Required: - Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail - Must be above 18 years of age and below 28 years of age - Good communication and interpersonal skills - Ability to learn quickly - Positive and enthusiastic attitude - Excellent presentation and grooming standards - Flexibility and adaptability to work varied shifts (including weekends and evenings),