Student Visa Counsellor

Job Duties

• Advise students on study abroad programs and help them select appropriate courses and institutions (USA, UK, Australia, Canada, NZ, Singapore, Europe etc).
• Assist with the application process, including reviewing documents, providing feedback, and ensuring deadlines are met
• Develop and maintain relationships with partner organizations, universities, and other stakeholders
• Identifying prospective students by calling and through reference follow-ups. Do follow ups on regular basis and try to get them on board.
• Making outbound calls to either warm or hot leads provided, to assist them by answering questions in regards to visas they are interested in applying for and signing them up
• Attend telephonic queries and convert telephonic queries in walk-ins.
• Guiding students in their career choices and the benefits of the courses, guide them about documents needed for admission and visa.
• Give course options to client and also guide them about documents needed for admission and visa. Shortlist course as per client’s requirement and their background.
• Maintain all the records in CRM; excel sheet or other documents as briefed. Enter all the details of inquiries in inquiry form and CRM.
• Manage the day-to-day operations of the overseas education department, including: Maintaining a database of universities and courses
• Tracking student progress and providing updates to families
• Provide ongoing support and counseling to students throughout their study abroad experience
• Keep up-to-date on industry trends and best practices to continually improve our services and programs
• Maintain weekly/monthly reports and process-related matrices showing progress on student conversion/target achievement.
• Maintaining the data of all registered students and their Visa status etc.
• Meeting the sales targets allocated for the respective countries.
• Should have Handled Countries-UK/Canada or USA/Australia

Please note that above list of work is for reference only. It may change anytime.

Requirements

Bachelor's degree

Minimum of 1-3 years of experience in the same industry

Knowledge of study abroad programs, including academic requirements, application procedures, and student support services

Excellent communication skills (verbal and written) in English; additional language skills are a plus

Strong organizational and project management skills

Ability to work independently and in a team environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Required)
• Admission & Visa Counselling: 1 year (Required)

Work Location: In person