Student Support Executive

Student Support Executive

Location: Rabale, Navi Mumbai
Company: Edujam LLP
Job Type: Full-Time (On-Site)
Salary: ₹16,000 – ₹22,000 per month
Experience: 0–2 Years (Freshers Welcome!)
Industry: Education / EdTech

About Edujam LLP

At Edujam LLP, we’re on a mission to enhance employability and reshape campus recruitment through innovative educational programs. As a bridge between academia and industry, we empower students with the tools and support they need to thrive.

Role Overview

We’re looking for a Student Support Executive who is empathetic, detail-oriented, and passionate about helping students succeed. You will be the go-to person for student queries, document handling, fee tracking, and coordination with universities.

Key Responsibilities

Student Onboarding & Document Handling

• Verify academic and ID documents during admissions and throughout the course
• Ensure document accuracy and maintain digital/physical files

Student Query Management

• Respond to student queries via call, email, and in-person
• Provide timely and effective solutions

Fee Collection & Record-Keeping

• Assist in collecting fees and issuing receipts
• Maintain accurate financial records for each student

Academic Communication

• Share updates, circulars, exam info, and results from partner universities

Follow-Ups & Coordination

• Follow up with students for pending documents, fees, etc.
• Coordinate with internal departments and university contacts

Operational Support

• Support activities like exam registration, result declaration, academic events, etc.

Who Can Apply?

Education:
Bachelor’s Degree in any stream (Mandatory)

Languages:
Proficiency in Hindi and English (spoken & written)

Experience:
0–2 years (Fresh graduates are encouraged to apply!)

Skills You’ll Need

✔ Strong verbal & written communication
✔ Great interpersonal and problem-solving abilities✔ Highly organized and detail-oriented✔ Empathetic and student-focused✔ Ability to multitask and prioritize effectively

Work Schedule

Days: Monday to Saturday
Timing: 10:00 AM – 7:00 PM

What You’ll Gain

First-hand experience in student relationship management
Understanding of university policies and academic proceduresSkill-building in communication, coordination, and operationsGrowth opportunities in the fast-growing EdTech spaceA supportive, team-oriented work environment focused on student success

How to Apply

Send your resume to: [email protected]
For queries, call: +91 93727 24691

Ready to make a difference in students’ academic journeys?
Apply Now and Join the Edujam Team!

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

• Internet reimbursement
• Paid time off

Work Location: In person