Student Success Manager

We're Hiring: Student Success Manager

Location: Kochi
Type: Full-Time
Experience: 1–2 Years

At Dotin Digital Academy, we don’t just educate—we empower.
We’re looking for a Student Success Manager who can walk with our learners from their first hello to their proudest “I did it!”

If you’re a people person with a heart for mentorship and a mind for structure, this is your chance to be the change-maker behind countless student success stories.

What You’ll Do:

• Onboard new students and set the tone for a positive learning journey
• Be the go-to support for students—guiding, checking in, and resolving concerns
• Track progress, flag academic dips, and coordinate support where needed
• Keep students motivated and engaged through regular communication
• Organize wellness activities, interactive sessions, and feedback loops
• Collaborate with the placement team to keep students career-ready.
• Maintain clear documentation and ensure a smooth academic experience

Who You Are:

• 1–2 years of experience in academic/student-facing roles
• Empathetic, proactive, and genuinely student-first
• Excellent communicator and relationship-builder
• Comfortable with digital tools (Google suite, Microsoft Suite, WhatsApp)
• Strong organizational and multitasking skills

Why Join Us?

At Dotin, your role isn’t just about managing students—it’s about changing lives.
You’ll be part of a warm, collaborative team that values creativity, care, and growth—for both our learners and our people.

Apply Now
Send your resume to hr@dotinacademy.com or contact us at 9778775804

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Schedule:

• Day shift

Work Location: In person