Student Success Executive

Job Summary:

We are looking for a proactive and empathetic Student Success Executive to ensure students have a smooth and successful learning experience. The role involves guiding students throughout their journey—from enrollment to course completion—while providing academic, operational, and emotional support.

Key Responsibilities:

• Serve as the primary point of contact for students, addressing queries and concerns promptly.
• Assist with admissions, onboarding, and orientation processes.
• Monitor student progress and follow up regularly to ensure engagement and satisfaction.
• Coordinate with academic and operations teams to resolve issues related to classes, schedules, or learning materials.
• Manage fee collection and follow-ups with enrolled students.
• Track attendance, course completion, and performance reports.
• Conduct periodic feedback sessions to identify improvement areas.
• Support students in placement-related activities and career counseling (if applicable).
• Maintain accurate records of student communication and support cases.

Requirements:

• Bachelor’s degree in any discipline (Education or Business preferred).
• 1–3 years of experience in student engagement, academic counseling, or customer service.
• Strong communication and interpersonal skills.
• Organized, empathetic, and solution-oriented approach.
• Proficiency in MS Office or CRM tools is an advantage.

Job Type: Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person